Patient Access & Compliance Specialist

Jobtailor; Norwalk (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

Jobtailor in Norwalk, CT is seeking a detail-oriented Patient Access/Admitting specialist to perform hospital admission tasks, verify eligibility, and process orders. The role emphasizes accuracy in MRN assignment, medical necessity checks, and thorough insurance data collection.

Requirements include 1+ year of customer service, a high school diploma, and CRCR within 6 months. On-site work in Norwalk and US work authorization are mandatory.

Qualifications

• 1+ years of customer service experience.
• High School Diploma/GED required.
• CRCR required within 6 months of hire (company paid).
• Must be able to work on-site in Norwalk, CT.
• Must reside and be authorized to work within the United States.
• Ability to perform admitting duties and comply with organizational policies and regulatory requirements.
• Ability to assign accurate MRNs and complete medical necessity/compliance checks.
• Ability to collect and process insurance, demographic, and patient financial information.
• Ability to operate a telephone switchboard.
• Ability to use insurance verification, eligibility, ABN, overlay, quality auditing, and reporting systems.
• Ability to explain consent, patient education, Medicare, Tricare, observation, and other designated forms.

Responsibilities

• Perform admitting duties for all patients admitted for hospital services.
• Assign accurate MRNs and complete medical necessity and compliance checks.
• Provide patient instructions and collect insurance information.
• Receive and process physician orders.
• Use overlay tools while providing customer service.
• Operate the telephone switchboard and relay calls.
• Meet assigned point-of-service goals.
• Use quality auditing and reporting systems to correct accounts.
• Conduct account audits and provide statistical data to Patient Access leadership.
• Pre-register patient accounts before visits through calls.
• Explain consent forms and witness signatures.
• Explain and distribute patient education and regulatory documents.

Skills

Customer service

Communication

Education

High School Diploma/GED

CRCR Certification

Tools

ABN Software

Telephone Switchboard

Overlay Tools

Reporting Systems

Job description

Jobtailor in Norwalk, CT is seeking a detail-oriented Patient Access/Admitting specialist to perform hospital admission tasks, verify eligibility, and process orders. The role emphasizes accuracy in MRN assignment, medical necessity checks, and thorough insurance data collection.

Requirements include 1+ year of customer service, a high school diploma, and CRCR within 6 months. On-site work in Norwalk and US work authorization are mandatory.