Patient Access Clerk

Martin County Hospital; Town of Texas, Northern (WI, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Martin County Hospital District is seeking a Registration Clerk to perform timely admission and registration duties for in-patients, outpatients, and emergency patients. You will verify insurance, collect payments, and liaise with patients and families to ensure accurate information and smooth service.

Responsibilities include handling multi-line calls, routing requests, updating records, and maintaining daily cash flow.

Qualifications

• Typing speed of 45 wpm and ability to operate a ten-key adding machine.
• Familiar with operating personal computers and general clerical duties.
• One year of office experience in a medical setting preferred.

Responsibilities

• Register and admit in-patients, outpatients, and emergency patients.
• Verify insurance, collect co-pays and deductibles, and process payments.
• Answer multi-line phone calls, route inquiries, and take accurate messages.
• Update and file admission records; liaise with families and responsible parties.

Skills

Typing 45 wpm

Ten-key calculator

PC literacy

Medical office experience

Education

High School Diploma or GED

Job description

Description

History:

Martin County Hospital District (MCHD) was organized in 1967 and has boundaries coterminous with Martin County, Texas. It is located in the heart of West Texas. Opened in 1949, the hospital was originally located near downtown Stanton. This facility served the community well for many years but was replaced with a state of the art 18 bed facility in 2012. The new facility is located on I20 and has been designated as a Critical Access Hospital.

POSITION PURPOSE:

Performs timely and accurate registration duties for Martin County Hospital District. Performs admission duties for admitting in-patients, outpatients, and emergency patients to hospital services. Processes and files registration records and acts as liaison with patient family members or responsible party. Assists in providing excellent customer service, answers multi-line telephone using department procedures in routing and transferring calls, handling customer requests and concerns, and taking accurate messages daily within a timeframe consistent with the urgency of the request. Ensures all patient and guarantor information is correct and updated as needed at each visit. Processes and files admission records and acts as liaison with patient family members or responsible party. Verifies Insurance, co-pay, co-insurance and collects deductibles. Collect fee-for-service payments according to eligibility. Responsible for cash drawer and daily deposits. Answers multi-line telephone using department procedures in routing and transferring calls. Performs other duties as assigned.

Requirements

EDUCATION:

• High School Diploma or GED

POSITION QUALIFICATIONS:

• Typing speed of 45 wpm, operation of ten key adding machine/calculator.
• Familiar with operating personal computers, and knowledge of general clerical duties.
• One (1) year of office experience in a medical setting preferred.

Mission Statement:

Committed to excellence, Martin County Hospital District will provide the highest quality, compassionate care to improve the lives of those we serve.

Vision Statement:

Martin County Hospital District strives to ensure the availability and viability of patient-centered primary and specialty care in a rural setting.

Martin County Hospital District is an equal opportunity employer that is committed to diversity, strong morals, values, and ethics. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.