Patient Access & Billing Specialist

Saint Luke's; Kansas City (MO); On-site; USD 22,000 - 33,000; Full time

Job summary

Saint Luke's in Kansas City seeks a Patient Access Representative to conduct professional patient interviews, gathering demographic, financial, and biographical information, and verifying insurance eligibility to support accurate billing practices.

This role requires strong computer and multitasking skills in a fast-paced environment, with duties including answering basic registration questions, maintaining efficient workflows, and delivering high-quality customer service to patients and

Qualifications

• Able to answer basic registration questions with minimal support.
• Participates in timely efficient workflow.
• Achieves quality score for career ladder level I as determined by Patient Access Leadership.
• Ability to perform Registration in at least one location.
• Consistently scores a minimum of 92% on a customer service review.

Responsibilities

• Able to answer basic registration questions with minimal support.
• Demonstrates quality customer service.

Job description

Saint Luke's in Kansas City seeks a Patient Access Representative to conduct professional patient interviews, gathering demographic, financial, and biographical information, and verifying insurance eligibility to support accurate billing practices.

This role requires strong computer and multitasking skills in a fast-paced environment, with duties including answering basic registration questions, maintaining efficient workflows, and delivering high-quality customer service to patients and