Patient Access & Billing Specialist

AdventHealth; Denver (CO); On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Benefits from Day One

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Denver, CO seeks an experienced Healthcare Access Associate to support patient intake and financial processes. You will welcome patients, verify demographics, manage insurance data, and input information into the system with accuracy.

The role collaborates with clinical teams to ensure smooth patient access and timely care. Providence-wide benefits start from day one, with paid time off, and opportunities for career development.

Qualifications

• Experience in customer service within a medical office is preferred.
• Familiarity with medical terminology, coding, charge entry and payment collection.
• Prior collections experience is a plus.

Responsibilities

• Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
• Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.
• Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.
• Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
• Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.

Skills

Customer Service

Medical terminology

Medical office procedures

Billing & payment collection

Collections experience

Education

Associate degree in Health Services Administration

High School Diploma or equivalent

Job description

AdventHealth in Denver, CO seeks an experienced Healthcare Access Associate to support patient intake and financial processes. You will welcome patients, verify demographics, manage insurance data, and input information into the system with accuracy.

The role collaborates with clinical teams to ensure smooth patient access and timely care. Providence-wide benefits start from day one, with paid time off, and opportunities for career development.