Patient Access & Billing Specialist

Myincontrol; City of Niagara Falls (NY); On-site; USD 24,796 - 28,805; Full time

Benefits offered by this job

Paid Time Off

Medical, dental, and vision options

401(k) with match

Flexible Spending Account

Job summary

Planned Parenthood of Central and Western New York is seeking a full-time Patient Services Specialist in Niagara Falls, NY. This role includes greeting patients, verifying information, handling insurance eligibility, and ensuring a positive experience for all clients.

The ideal candidate will possess a High School Diploma or GED, have 1-3 years of healthcare experience, and demonstrate strong customer service and communication skills. The position offers a competitive salary between $18.00 to $20.91/hour along with a comprehensive benefits package.

Qualifications

• 1-3 years of experience in healthcare and/or medical billing preferred.
• Experience in customer service desirable.
• Must be able to handle client information discreetly.

Responsibilities

• Greets patients and verifies their information.
• Operates telephones and addresses patient concerns.
• Verifies insurance eligibility before services.
• Schedules patient appointments in a timely manner.
• Maintains HIPAA compliance and confidentiality.

Skills

Customer service skills

Communication skills

Discretion

Organizational skills

Proficiency in MS Office

Education

High School Diploma or GED

Job description

Planned Parenthood of Central and Western New York is seeking a full-time Patient Services Specialist in Niagara Falls, NY. This role includes greeting patients, verifying information, handling insurance eligibility, and ensuring a positive experience for all clients.

The ideal candidate will possess a High School Diploma or GED, have 1-3 years of healthcare experience, and demonstrate strong customer service and communication skills. The position offers a competitive salary between $18.00 to $20.91/hour along with a comprehensive benefits package.