Patient Access & Authorization Coordinator

Nevada Regional Medical Center; Nevada (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Nevada Regional Medical Center is seeking a Scheduling Clerk to greet patients and callers, gather information, and schedule appointments according to department preferences.

The role requires handling insurance pre-authorizations, entering patient and insurance data accurately, and maintaining patient confidentiality while coordinating with physicians and clinical staff. A high school diploma and prior scheduling experience are preferred.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in appointment scheduling.
• Experience in customer service.
• Knowledge of medical terminology and familiarity with medical diagnostic procedures.
• Some knowledge of healthcare billing and authorizations.

Responsibilities

• Answer the phone in a friendly manner.
• Obtain prior authorizations from insurance companies.
• Determine if an authorization is needed and ensure it is obtained before scheduling.
• Enter patient information in the scheduling system.
• Enter all insurance information accurately.
• Communicate with physicians, nurses, and clinical staff.
• Obtain benefit information from insurers to inform patients of expected costs.
• Maintain patient confidentiality.

Skills

Communication skills

Math ability

Multitasking

Written communication

Education

High school diploma

Tools

Scheduling software

Job description

Nevada Regional Medical Center is seeking a Scheduling Clerk to greet patients and callers, gather information, and schedule appointments according to department preferences.

The role requires handling insurance pre-authorizations, entering patient and insurance data accurately, and maintaining patient confidentiality while coordinating with physicians and clinical staff. A high school diploma and prior scheduling experience are preferred.