Patient Access Associate I - Scheduling & Registration

Arkansas Children's; Springdale (AR); On-site; USD 23,000 - 30,000; Part time

Job summary

Arkansas Children’s is seeking a part-time Admissions and Financial Counseling team member who will handle scheduling, registrations, and patient check-ins. Responsibilities include collecting demographics and insurance details, ensuring referrals, and coordinating discharge scheduling with follow-up appointments.

The role emphasizes accuracy, patient engagement, and collaboration with clinical partners to improve clinic flow and the overall patient experience.

Qualifications

• No education requirements
• High school diploma or GED or equivalent
• Entry Level - Experience not Required

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Skills

Customer service

Scheduling

Registration

Insurance verification

Education

No education requirements

High school diploma or GED or equivalent

Job description

Arkansas Children’s is seeking a part-time Admissions and Financial Counseling team member who will handle scheduling, registrations, and patient check-ins. Responsibilities include collecting demographics and insurance details, ensuring referrals, and coordinating discharge scheduling with follow-up appointments.

The role emphasizes accuracy, patient engagement, and collaboration with clinical partners to improve clinic flow and the overall patient experience.