Patient Access Associate: Fast, Friendly Registration

RWJBarnabas Health; Communipaw (NJ); On-site; USD 30,000 - 43,000; Full time

Job summary

RWJBarnabas Health in Jersey City is hiring a Patient Access Representative I for the Emergency Services - Bayonne department. This hourly role involves greeting patients, verifying demographics and insurance, and guiding them through the registration process with priority on accuracy and courtesy.

The position emphasizes patient service, data integrity, and collaboration with hospital staff to ensure timely admissions and financial clearance.

Qualifications

• Required: High School Diploma
• Required: Customer service experience
• Preferred: Patient Access experience
• Preferred: Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
• Preferred: Medical terminology and computer skills

Responsibilities

• Greet patients in a timely and friendly manner.
• Ensure customers are treated with respect and provide a safe registration environment.
• Review forms and obtain required signatures for services.
• Collect and verify demographic and insurance information and complete registration.
• Verify insurance coverage and initiate third-party verification.
• Explain financial responsibilities and collect payments; reconcile cash daily.
• Provide backup cashier duties as needed.
• Maintain bed board accuracy and assist with patient movement as assigned.

Skills

Customer service

Multitasking

Healthcare experience

Registration knowledge

Computer skills

Medical terminology

Job description

RWJBarnabas Health in Jersey City is hiring a Patient Access Representative I for the Emergency Services - Bayonne department. This hourly role involves greeting patients, verifying demographics and insurance, and guiding them through the registration process with priority on accuracy and courtesy.

The position emphasizes patient service, data integrity, and collaboration with hospital staff to ensure timely admissions and financial clearance.