Patient Access Associate, BHMG Endocrinology, $1000 Bonus, Full Time, Shift Varies

Baptist Health; Florida; Presencial; USD 24.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-On Bonus

Descripción de la vacante

Baptist Health in Florida is seeking a Patient Access Clerk to coordinate patient flow, assist with insurance requirements, pricing knowledge, and revenue cycle support. You will help with onboarding and department initiatives and ensure professional, compassionate service.

Minimum qualification is a High School Diploma, training in Patient Access, and strong customer service skills. Bilingual English/Spanish/Creole is preferred, with the ability to work in a high-volume environment and

Formación

• High School Diploma or equivalent required.
• Complete and pass Patient Access training.
• Ability to work in a high-volume, fast-paced environment.
• Detail oriented with excellent customer service and interpersonal skills.
• Knowledge of medical insurance terminology is a plus.

Responsabilidades

• Coordinate patient flow and timely processing within the department.
• Assist in understanding insurance requirements and Baptist Health pricing and financial assistance options.
• Support go-lives and departmental initiatives; participate in committees.
• Provide professional, compassionate service to patients and families.

Conocimientos

Bilingual

Educación

High School Diploma

Herramientas

Microsoft Office

EMR systems

Descripción del empleo

Sign-On Bonus: Up to $1,000

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $17.62 - $22.38 / hour depending on experience.

Qualifications

• High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required.

Additional Qualifications

• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
• Desired: Basic knowledge of medical and insurance terminology.
• Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
• Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
• Bilingual English, Spanish/Creole.

Minimum Required Experience: less than 1 year

EOE, including disability/vets