PATIENT ACCESS ASSOC ETMG

Blount Memorial Hospital; Alcoa (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider as a Patient Access Associate, ensuring exceptional service in patient check-in/out processes. Candidates must have strong computer, customer service, and data entry skills. This is a full-time position ideal for individuals looking to start their career in a supportive hospital environment.

Qualifications

• Good working knowledge of computer systems and current Windows programs.
• Knowledge of insurance carriers preferred.
• Ability to multi-task and problem solve.

Responsibilities

• Provide courteous service regarding patient check in/out procedures.
• Accurate data entry in the practice management system.
• Help manage complaints and billing concerns.

Skills

Customer service skills

Computer skills

Data entry skills

Math skills

Telephone etiquette

Education

High school diploma or equivalent

Job description

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Knowledge: Good working knowledge of a computer system including the current window programs. Knowledge of insurance carriers preferred. Knowledge of English grammar, spelling and basic math required.

• JOB SUMMARY
• Patient Access Associate works with the patients to insure and provide courteous service regarding patient check in/out procedures, answering phone calls, and assisting patients in the office. This position is exposed to difficult situations in handling complaints and billing concerns. Data entry must be accurate in the practice management system. Plays a key role in providing exceptional customer service.
• JOB SPECIFICATIONS
• Education and/or experience: High school diploma or equivalent. Previous medical office experience preferred. Previous insurance experience preferred.
  

Skills: Good customer skills are required. Computers and data entry skills must be above average. Math skills required. Good telephone etiquette essential.

Abilities: The ability to multi-task and keep a level temperament while dealing with stressful situations. Ability to handle money effectively with accurate data entry of payments. Must be able to problem solve.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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