Patient Access & Admin Specialist II

Baptist Health; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health in Jacksonville is hiring an Office Specialist II for the AgeWell San Marco location. This full-time role supports the AgeWell Department by accurately registering patients and maintaining demographic and insurance information to ensure data integrity.

The ideal candidate will multitask, communicate clearly in writing and verbally, and bring prior clerical experience. The position operates Monday–Friday, 8:00am–5:00pm, at AgeWell Jacksonville and is part of a Magnet-designated

Responsibilities

• Providing business services for patients and the healthcare system.
• Ensuring accurate patient registration.
• Posting patient charges and payments.
• Operating a multi-line phone system while maintaining telephone protocols.
• Assisting patients as needed.
• Reviewing and following up on unpaid insurance claims.
• Processing mail on a daily basis.
• Working with insurance carriers and Baptist Primary Care Centers.

Job description

Baptist Health in Jacksonville is hiring an Office Specialist II for the AgeWell San Marco location. This full-time role supports the AgeWell Department by accurately registering patients and maintaining demographic and insurance information to ensure data integrity.

The ideal candidate will multitask, communicate clearly in writing and verbally, and bring prior clerical experience. The position operates Monday–Friday, 8:00am–5:00pm, at AgeWell Jacksonville and is part of a Magnet-designated