Healthcare Office & Patient Services Specialist

Baptist-Health; Florida; On-site; USD 34,000 - 42,000; Full time

Job summary

Baptist Health is hiring an Office Specialist II for the AgeWell Department in Jacksonville, FL. The role focuses on accurate patient registration, handling charges and payments, and supporting daily clerical operations within AgeWell.

The position requires multitasking, excellent communication, and prior clerical experience. It is a full-time role based in Jacksonville with standard weekday hours.

Qualifications

• High school diploma or equivalent required.
• Experience in clerical/office support preferred.
• Strong written and verbal communication skills.

Responsibilities

• Provide business services for patients and the healthcare system.
• Ensure accurate patient registration.
• Post patient charges and payments.
• Operate a multi-line phone system with proper protocols.
• Assist patients as needed.
• Review unpaid insurance claims.
• Process daily mail.
• Coordinate with insurance carriers and Baptist Primary Care Centers.

Skills

Customer service

Multitasking

Communication

Clerical skills

Education

High school diploma

Tools

Electronic Medical Records (EMR)

Job description

Baptist Health is hiring an Office Specialist II for the AgeWell Department in Jacksonville, FL. The role focuses on accurate patient registration, handling charges and payments, and supporting daily clerical operations within AgeWell.

The position requires multitasking, excellent communication, and prior clerical experience. It is a full-time role based in Jacksonville with standard weekday hours.