Pathway Navigator & Program Systems Specialist

Southwestern Community College; Creston (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Southwestern Community College in Creston, IA seeks a Pathway Navigator & Program Systems Specialist to support tuition assistance programs and department-wide course and program management. The role involves data systems, reporting, and collaboration with college and community partners to advance student success.

The position focuses on helping students identify education and career goals, navigate services, and maintain accurate information across enrollment systems.

Qualifications

• Experience in education, advising, counseling, workforce development, program administration, or a related field preferred.
• Experience working with people from diverse backgrounds.
• Strong communication, organizational, problem-solving, and customer service skills.
• Ability to manage multiple responsibilities, priorities, and deadlines.
• Strong attention to detail and ability to maintain accurate information.
• Comfort using computer systems, databases, spreadsheets, and software applications.
• Ability to learn and effectively use new technology and software systems.
• Ability to handle confidential information with professionalism and discretion.

Responsibilities

• Support the PACE and GAP tuition assistance programs and department operations.
• Provide department-wide support for course and program management, data systems, reporting, and program operations.
• Assist students in accessing education and training opportunities and identifying education and career goals.
• Collaborate with college departments, community organizations, workforce partners, software vendors, and department staff.
• Ensure accurate data collection and reporting across Business & Community Development programs.
• Support workforce development initiatives.

Skills

Education advising

Counseling

Human services

Workforce development

Program administration

Diversity awareness

Communication

Organizational skills

Problem-solving

Customer service

Attention to detail

Data systems

Software proficiency

Tools

Databases

Spreadsheets

Software applications

Job description

Pathway Navigator & Program Systems Specialist

Published August 4, 2026

LOCATION - CRESTON, IOWA

The Pathway Navigator & Program Systems Specialist supports the PACE and GAP tuition assistance programs while providing department-wide support for course and program management, data systems, reporting, and program operations.

The position helps students access education and training opportunities, identify education and career goals, connect with support services, and navigate their training experience. The position also creates and maintains course and program information in department enrollment and registration systems and supports accurate data collection and reporting across Business & Community Development programs. The individual works closely with college departments, community organizations, workforce partners, software vendors, and department staff to support student success, effective program operations, accurate reporting, and workforce development initiatives.

Qualifications:

• Experience in education, advising, counseling, human services, workforce development, program administration, or a related field preferred.
• Experience working with people from diverse backgrounds.
• Strong communication, organizational, problem-solving, and customer service skills.
• Ability to manage multiple responsibilities, priorities, and deadlines.
• Strong attention to detail and ability to maintain accurate information.
• Comfort using computer systems, databases, spreadsheets, and software applications.
• Ability to learn and effectively use new technology and software systems.
• Ability to handle confidential information with professionalism and discretion.

Equal Opportunity Educational Institution and Employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, political party affiliation, and actual or potential family, parental, or marital status.