Job Summary
The Assistant Director of Laboratory & Pathology supports the overall leadership, operational management, and strategic direction of laboratory and pathology services. This role partners closely with the Laboratory Director/Medical Director to ensure high-quality, compliant, and efficient diagnostic services across all laboratory disciplines. The Assistant Director is responsible for day-to-day operations, staff leadership, regulatory compliance, and continuous improvement initiatives to support patient care and organizational goals.
Essential Functions
Leadership & Operations
- Assist in the oversight of all laboratory and pathology service lines, including clinical lab, anatomic pathology, histology, and specialty testing areas
- Support daily operations to ensure optimal workflow, turnaround times, and service delivery
- Act as a liaison between laboratory leadership, physicians, hospital departments, and external partners
- Serve as acting Director in their absence
Quality & Compliance
- Ensure compliance with federal, state, and accreditation requirements (e.g., CLIA, CAP, Joint Commission)
- Support quality assurance and quality control programs, including proficiency testing and corrective action plans
- Participate in audits, inspections, and accreditation processes
- Promote a culture of patient safety and continuous quality improvement
Staff Management & Development
- Assist in recruitment, hiring, onboarding, and retention of laboratory staff
- Provide coaching, mentoring, and performance management for supervisors and team members
- Support workforce planning, scheduling, and productivity management
- Facilitate ongoing education and competency assessments
Financial & Administrative Oversight
- Support budget development, expense monitoring, and cost-containment initiatives
- Assist with capital equipment planning, vendor selection, and contract management
- Monitor key performance indicators (KPIs) and operational metrics
Strategic Initiatives & Process Improvement
- Partner with leadership to implement strategic goals and service line growth initiatives
- Lead or support process improvement efforts (e.g., Lean, Six Sigma methodologies)
- Evaluate and implement new technologies, instrumentation, and workflows
- Enhance laboratory informatics and data utilization
Collaboration & Communication
- Work closely with pathologists, clinicians, nursing leadership, and administration
- Support interdisciplinary committees and organizational initiatives
- Ensure effective communication across shifts, departments, and stakeholders
General Requirements
- Performs other duties as assigned.
- Complies with all policies and standards.
- Utilize all organizational resources effectively and efficiently.
- Where applicable, refer to the competency validation documents for population(s) served.
Qualifications
- Bachelor's Degree in Medical Laboratory Science, Clinical Laboratory Science, or related field (required)
- Master's Degree in Healthcare Administration, Business Administration, or related discipline (preferred)
- One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.
- 7+ years of experience in progressive laboratory experience (Required)
- 2+ years in a supervisory or leadership role within a clinical laboratory or pathology setting required
- State/District-specific Clinical Laboratory Supervisor’s license required
- Applicable certification by the American Society of Clinical Pathologists (ASCP) or American Medical Technologist (AMT) required
Qualifications (Continued)
- Experience with regulatory and accreditation standards (CLIA, CAP, Joint Commission)
- Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.
- Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
- Makes recommendations on issues affecting a department or functional area.
- Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
- Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well‑being of both patients and staff.
- Authority to direct and support employees’ daily work activities; has authority to undertake or recommend the following employment actions: hiring, termination, corrective action, and performance reviews.
- Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.
- Identifies control objectives for designated function and implement cost effective controls designed to meet those objectives.
- Makes independent decisions related to products, services, implementing new programs, and supporting technical/operational processes of a Network or business unit.
- Addresses problems that are varied, complex and often non-recurring, requiring staff input and innovative, creative, and diagnostic techniques to resolve issues.
- Applies advanced understanding of discipline/ specialization/ business process and a broad business perspective in Pathology & Laboratory.
- Drives improvement in existing business processes and assist in the identification and implementation of new processes.
- Provides input for financial plans/budgets, people resources, and strategy related matters.
- Advanced proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).