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Mass General Brigham is seeking a patient-focused facility support specialist at The General Hospital Corporation. The role performs clerical and technical duties under supervision, handling specimen receipt, accessioning, and communication with clinicians via Front Window and phone.
The position requires a high school diploma, 1–2 years in laboratory or healthcare settings, and strong interpersonal and multitasking abilities to meet time-sensitive workloads. Onsite at 2 Wells Avenue.
Site: The General Hospital Corporation
Summary
Performs a variety of clerical and technical duties under general supervision. Reports to a Laboratory Supervisor. Responsibilities include receipt, accessioning, centrifugation and decanting of patient specimens, and communicating with clinicians at the Front Window and over the phone.
Does this position require Patient Care? No
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Previous laboratory, healthcare and/or customer service experience 1-2 years required Knowledge, Skills and Abilities - Good interpersonal and communication skills so as to be able to interact effectively with individuals in the lab and the hospital. - Ability to multitask and work accurately under stress of time constraints and heavy workload demands. - Demonstrates excellent dependability, reliability, accuracy, prioritization ability, problem solving skills, customer service and teamwork.
Onsite
2 Wells Avenue
40
Regular
Day (United States of America)
$18.58 - $26.58/Hourly
3
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.