PAT NAVGTR NON-CLIN 3 CX

University of California- Davis Health; Sacramento (CA); On-site; USD 47,000 - 80,000; Full time

Benefits offered by this job

Excellent benefits

On-site work

Education assistance

Job summary

University of California- Davis Health is seeking a dedicated program navigator to support post-injury recovery for Wraparound patients. The role focuses on transitioning trauma patients to community care and coordinating services to reduce preventable readmissions, while engaging with diverse patient populations in a hospital setting.

The position emphasizes collaboration within the UC Davis Medical Center’s Trauma Prevention Program, with responsibilities including documentation and program

Qualifications

• Bachelor's degree in related area, or equivalent experience or training.
• Experience working with youth and young adults affected by violence or involved with the Justice System.
• Strong interpersonal and customer service skills.
• Ability to communicate and resolve issues effectively with a diverse population of patients, staff and physicians.
• Excellent analytical and problem-solving skills.
• Proficiency with Windows-based software including Microsoft Word, Excel, Outlook.
• Knowledge of computer systems and software used in functional area.

Responsibilities

• 80% - Healthcare system and post-injury recovery community service patient navigation
• 10% - Wraparound Program Support
• 10% - Documentation

Skills

Interpersonal skills

Customer service

Communication

Analytical thinking

Problem solving

MS Office

Tech proficiency

Youth services

Social services

Education

Bachelor's degree in related area

Tools

Microsoft Word

Excel

Outlook

Windows OS

Job description

Job Summary

#CA-DK

The Wraparound Hospital-based Violence Intervention Program is under the UC Davis Medical Center, Patient Care Services Department. The role of this position is to support Wraparound patients' post-injury recovery and facilitate transition from trauma center services to community care by providing patient-centered case management and care transition interventions that address patients' post-injury concerns, enhance patient self-efficacy, and reduce post-injury inpatient and emergency department health service use.

Apply By November 13, 2026 at 11:59 pm; Interviews maybe held at anytime

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Completion of CITI Basic course for Social and Behavioral Researchers and Staff within 3 months of hire
• Completion of Mental Health First Aid training within 6 months of hire
• Completion of Violence Prevention Professional Certification within 1 year of hire
• Bachelor's degree in related area, or equivalent experience or training
• Experience working with youth and young adults affected by violence or involved with the Justice System
• Strong interpersonal and customer service skills
• Ability to communicate and resolve issues effectively with a diverse population of patients, staff and physicians
• Excellent analytical and problem-solving skills
• Ability to develop solutions and recommend changes and follow through with implementation
• Excellent written and verbal communication skills
• Proficiency with Windows-based software including Microsoft word, Excel, Outlook
• Knowledge of computer systems and software used in functional area

Preferred Qualifications

• Experience connecting individuals to needed social services in Sacramento County
• Experience providing mentorship for youth affected by violence
• Experience in violence intervention, victim advocacy, case management, behavioral health, social services, or community outreach programs
• Knowledge of intervention techniques and trauma-informed practice

Key Responsibilities

• 80% - Healthcare system and post-injury recovery community service patient navigation
• 10% - Wraparound Program Support
• 10% - Documentation

Department Overview

The Trauma Prevention Program, within the UC Davis Medical Center Patient Care Services department, is responsible for fulfilling injury prevention requirements for American College of Surgeons Committee on Trauma (ACS COT) verification for Level I Pediatric and Level I Adult trauma centers. The mission of the Trauma Prevention Program is to prevent and reduce the leading causes of injury within the UCDH trauma center catchment area through education and outreach.

POSITION INFORMATION

• Salary or Pay Range: $2,045.97 - $3,524.90
• Salary Frequency: Biweekly
• Salary Grade: 169
• UC Job Title: PAT NAVGTR NON-CLIN 3 CX
• UC Job Code: 005199
• Number of Positions: 1
• Appointment Type: Staff: Limited (current end date 06/30/2028)
• Percentage of Time: 100%
• Shift (Work Schedule): 0900-1730
• Location: Broadway Building (HSP072)
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Full time in-person in an office setting with some time in the hospital and community settings

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks