Passport Agent Parsippany Library

Infolink The Eastern New Jersey Regional Library Cooperative Inc; New Jersey; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Vacation, sick & holiday pay

DCRP enrollment

Job summary

The Parsippany Library is seeking a Part-Time Passport Agent (Civil Service Title: Community Library Assistant) to join the Administration Department. The role assists Patrons with completing and submitting U.S.

Passport applications and provides Notary services. Responsibilities include scheduling appointments, taking and printing photographs, collecting fees, verifying information, witnessing signatures, and mailing completed applications.

Qualifications

• Assist Patrons with completing and submitting US passport applications.
• Provide notary services as needed.
• Schedule appointments for passport/notary services and process photographs.

Responsibilities

• Provide courteous and professional assistance to the public during the service process.
• Schedule appointments and respond via phone, email, and in person for passport/notary services.
• Communicate paperwork requirements and items needed to Patrons.
• Take and print photographs for passport applications or verify photos are accurate.
• Collect fees and follow deposit procedures.
• Record identification documents for applications.
• Review applications for completeness and accuracy.
• Administer Oath and witness signatures.
• Sign and seal applications with library seal.
• Ensure confidentiality and proper handling of documentation.
• Mail completed passport applications and maintain tracking.

Skills

Customer service

Notary services

Appointment scheduling

Fees collection

Tools

Passport photo printer

Job description

Job Posting:

Passport Agent, evenings and weekends.

Summary:

The Parsippany Library is seeking a Part-Time Passport Agent (Civil Service Title: Community Library Assistant) to join the Administration Department, and perform clerical work to assist Patrons with completing, reviewing, and submitting U.S. Passport applications. This position will also assist with Notary Services.

About the Library:

The Parsippany Library serves a population of 56,000 with a Main Library and two branches. Located in Morris County, NJ, Parsippany is a vibrant and diverse community which has often been recognized as one of the best places to live in the U.S.

Title:

Passport Agent (Civil Service Title: Community Library Assistant)

Location:

Main Library 449 Halsey Road, Parsippany, NJ 07054

Department:

Administration

Supervisor:

Passport and Notary Supervisor

Salary:

$18.00/hour

Schedule

Wednesdays 5-9pm, Saturdays: 12-5pm, with ability to cover additional evening shifts as a substitute.

Benefits:

Vacation, Sick, and Holiday pay provided according to Library Policy, and enrollment in the Defined Contribution Retirement Plan (DCRP) if eligible.

Job Description: Passport Agent

Working in the Administration department under the Passport and Notary Supervisor, the Passport Agent performs a range of administrative tasks related to the acceptance of Passport applications and provides Notary services. This position schedules appointments for services, taking, printing, and processing photographs, reviewing applications and verifying information provided is correct, collecting fees, and witnessing signatures.

Essential Functions:

• Provide courteous and professional assistance to the Public throughout the service process.
• Schedule appointments and respond to requests over the phone, through email, and in person for notary and passport services.
• Communicate instructions to Patrons regarding paperwork, documentation, and items needed.
• Take and print photographs for Patrons to include in their passport applications, or, verify provided photograph is in true likeness of the applicant.
• Collect fees and follow established procedures for deposit.
• Record the identification documentation presented on the application.
• Review applications to ensure all information has been provided correctly.
• Administer the Oath to the applicant and witness their signature.
• Sign name and affix the Library’s authorized seal or stamp on the application.
• Ensure all documentation is handled properly and maintains confidentiality.
• Mail completed passport applications to the appropriate address and maintain tracking information.