Passenger Travel Support Specialist

MaziCTools; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunity for career growth

Discounted travel privileges for you and eligible family members

Job summary

Delta Airlines is seeking a dedicated customer support professional to join their team in New York City. This role focuses on providing outstanding customer support to passengers through various channels, assisting with bookings, and resolving travel-related inquiries.

Ideal candidates will possess exceptional communication and problem-solving skills, with a strong commitment to customer service. The position offers competitive pay, benefits, and opportunities for career growth.

Join a global leader in aviation and help enhance the travel experience for passengers worldwide.

Responsibilities

• Provide outstanding customer support to passengers through phone, email, and chat channels.
• Assist passengers with booking, rebooking, and managing their reservations.
• Address inquiries and resolve issues related to flight schedules and baggage.

Skills

Excellent verbal and written communication skills in English

Exceptional interpersonal skills

Strong problem-solving abilities

Proficiency in using computer systems and web-based applications

Adaptability to work in a fast-paced environment

Previous customer service experience

Job description

Delta Airlines is seeking a dedicated customer support professional to join their team in New York City. This role focuses on providing outstanding customer support to passengers through various channels, assisting with bookings, and resolving travel-related inquiries.

Ideal candidates will possess exceptional communication and problem-solving skills, with a strong commitment to customer service. The position offers competitive pay, benefits, and opportunities for career growth.

Join a global leader in aviation and help enhance the travel experience for passengers worldwide.