Passenger Service Agent (BWI)

QAS Quantem Aviation Services, LLC; Glen Burnie (MD); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee Assistance Program

Competitive wages

Flexible schedule

Advancement opportunities

On the job training

$300 referral bonuses - unlimited

DailyPay

Job summary

Quantem Aviation Services is hiring a Passenger Service Agent at Baltimore/Washington International Thurgood Marshall Airport. You will meet and greet passengers, handle ticketing, gate and jet bridge operations, and help ensure flights load and unload on time.

Eligibility includes 18+ years old, a high school diploma or equivalent, and proficiency in English. Training is provided, with a competitive hourly wage and opportunities for advancement.

Qualifications

• High school diploma or equivalent preferred.
• Must be at least 18 years old.
• Maintain and treat all information as confidential.
• Must be able to read, write, understand and carry out instructions in English.
• Proficient with Microsoft Office Suite or related software.
• Impeccable attention to detail and organization.

Responsibilities

• Meet and greet passengers.
• Ticketing, gate and jet bridge functions.
• Must be professional and alert at all times.
• Ensures all QAS and customer safety standards are met and maintained.
• Ensure that all flights that Quantem loads and/or unloads operate on time.

Skills

Attention to detail

English proficiency

Education

High school diploma or equivalent

18+ years old

Tools

MS Office Suite

Job description

Position Overview

Discover an exciting future at the Airport! Passenger Service Agent Baltimore Washington International Thurgood Marshall Airport $16/hr Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. Our employees receive the following, based on position and eligibility requirements:

• Employee Assistance Program
• Competitive wages
• Flexible schedule
• Advancement opportunities
• On the job training
• $300 referral bonuses - unlimited
• DailyPay

Essential Duties and Responsibilities

• Responsible for meeting and greeting passengers;
• Will be responsible for ticketing, gate and jet bridge functions;
• Must be professional and alert at all times;
• Ensures all QAS and customer safety standards are met and maintained;
• Ensure that all flights that Quantem loads and/or unloads operate on time;

Required Skills and Experience

• High school diploma or equivalent preferred;
• Must be at least 18 years old;
• Maintain and treat all information as confidential;
• Possess the tact to deal with all levels of employees and client representatives;
• Must be able to read, write, understand and carry out instructions in English;
• Must be able to verbally direct and communicate in English;
• Proficient with Microsoft Office Suite or related software;
• Impeccable attention to detail and organization.

Work Environment

• Indoor customer service environment;
• Prolonged periods of standing, noise level may be excessive at times.

Physical Demands

• Must be able to carry, push, pull, lift up to 25 pounds and operate office equipment a The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group. The Inland Group of Companies is comprised of Inland Deicing Services (IDS) and Quantem Aviation Services (QAS). The Inland Group of Companies is a multi-national collective of premier aviation services providers. Each company is highly specialized in their field of expertise with proven track records of providing safe, efficient, and cost-effective aviation services