Passenger Service Agent

GRUPO EULEN USA; Hempfield Township (Westmoreland County); On-site; USD 20,664 - 30,307; Full time

Job summary

GRUPO EULEN USA in the United States is seeking an friendly airport greeter to proactively welcome customers in the immigration area, offer assistance, and direct them to the correct service points. The role involves identifying customers who may need extra help, including large parties, customers with several bags, or non-English speakers, and engaging them with care.

You will meet and greet passengers at the ticket counter area, provide service in a professional, diplomatic manner, and remain

Job description

Description

Proactively welcome customers in the airport and immigration area and offer assistance. Seek out customers who may need additional assistance (large parties, customers with several bags, disabled customers, non-English speakers, etc.) and engage them in conversation to proactively assist and direct them to appropriate areas for service.

Meet and greet customers in the airport ticket counter area to assist as requested or required. Serve customers in a caring, efficient, and diplomatic manner.

Stand for several hours at a time. Must be able to read airline boarding pass.

Always be professional in appearance and manners to passengers and any other person in the airport.