PAS Bed Placement Coordinator

Salem Hospital; Salem (MA); On-site; USD 30,000 - 43,000; Full time

Job summary

Mass General Brigham seeks a Bed Placement Coordinator to manage patient bed assignments and streamline admissions at 81 Highland Avenue, onsite. The role emphasizes professional, timely intake, accurate data collection, and clear communication with departments.

You will obtain consent forms, verify insurance coverage, and support pre-certification and screening processes to maintain efficient patient flow and high-quality service.

Qualifications

• Windows applications knowledge and third-party payer requirements.
• Typing 40 WPM with excellent customer service.
• Insurance knowledge and medical terminology.
• Strong interpersonal skills with patients, families, physicians, and staff.
• Prior hospital front-desk or admissions experience preferred.

Responsibilities

• Manage daily bed assignments and patient flow under the Manager of Patient Access.
• Obtain necessary information from patients and ensure timely admission/registration.
• Disseminate information to appropriate departments and obtain required consents.
• Support financial integrity via pre-approval/pre-certification, verify coverage, and screen information.

Skills

Typing 40 WPM

Insurance knowledge

Medical terminology

Interpersonal skills

Windows applications

Education

High School Diploma or GED

Associate Degree preferred

Tools

Office software (Word, Excel)

Job description

North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the general direction of the Manager of Patient Access, the Bed Placement Coordinator manages the daily operations relative to patient bed assignments within the Medical Center. The Coordinator upholds the department mission as follows: Ensure the patient is admitted/registered in a timely and professional manner with little or no inconvenience or frustration to the patient. Obtain all necessary information from the patient in a professional and caring manner. Distribute information to appropriate departments expeditiously. Obtain legal consent forms such as consent for treatment, admission, rights as a hospital patient, surgical procedures, financial responsibilities, etc. Assist in maintaining financial integrity of the hospital through obtaining pre-approval/pre-certification, verification of coverage and providing other information through proper screenings. Promote customer service in our daily dealing with anyone with whom we come in contact in the Admissions/Registration Department.

Qualifications Required

• Windows application knowledge; third party payers and their specific requirements; typing skills with a minimum of 40 WPM; excellent customer service skills.
• Insurance knowledge, medical terminology.
• Strong interpersonal skills, courtesy and tact with patient, family members, physicians and staff members.
• Keyboard, Computer and office machine experience.
• Interpersonal skills necessary in order to effectively interact with patients, nursing, physicians and their office staff, quality resources, third party payers and various other patient care personnel to exchange information; Communication skills and the ability to identify and convey any problems to the Manager of Access; analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement; must posses the ability to pay close attention to detail to enable accuracy of information; and posses excellent customer service skills.
• The following are required: thorough understanding of third party payer requirements and regulations required effective communication and interpersonal skills to exchange information and build rapport with others.
• Ability to identify, report and resolve issues appropriately.
• Analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement; ability to pay close attention to detail to enable accuracy of information.
• Previous medical/hospital experience with exposure to billing/insurances and Windows applications required, preferably 2-3+ years and in a hospital setting.
• Department provides two months on the job training to learn policies and procedures, gain an understanding of insurance requirements, medical terminology, computer entry and legalities of signing consent forms with accuracy, and screening of medical and financial information.
• High School or GED required.
• Associate Degree preferred.

Additional Job Details (if applicable)

Remote Type: Onsite Work Location 81 Highland Avenue Scheduled Weekly Hours 8 Employee Type Regular Work Shift Evening (United States of America) Pay Range $22.22 - $31.71/Hourly Grade 4

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.