Gourmet - To- Go Counter Associate - Evenings & Weekends / Part-Time

Nino Salvaggio International Marketplace

Livonia (MI)

Hybrid

USD 15,000 - 21,000

Full time

14 days+
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Benefits offered by this job

Employee discount
401K match
Training & development
Wellness resources

Job summary

Nino Salvaggio International Marketplace in Livonia, MI is seeking a Gourmet-To-Go Associate to assist customers with orders in person and by phone, and to maintain accurate display and product knowledge for gourmet to-go items.

The role emphasizes friendly, prompt service, knowledge of store layout, and adherence to safety and sanitation policies. Training and development, and employee discounts are available benefits.

Qualifications

  • Previous customer service experience required.
  • High school diploma or GED preferred, but not required.
  • Must have reliable transportation.
  • Must be able to work early mornings, nights and weekends.
  • Must be able to stand and/or walk for 8 or more-hour periods.

Responsibilities

  • Assist customers with all orders and/or questions in person and on the phone and process and complete all customer orders and requests.
  • Greet all customers and provide them prompt, courteous and excellent service and/or assistance.
  • Observe all Company policies and procedures, store rules, standards of conduct as outlined in the employee handbook and as directed by management.
  • Maintain a neat, well-groomed personal appearance at all times and observe Company grooming and dress standards.
  • Perform stocking and other duties as assigned per sales volume and management direction.
  • Display, package, weigh, price, merchandise, etc. all gourmet to go food items per company guidelines.
  • Knowledge of store lay out in order to assist customers in locating products.
  • Maintain knowledge of the quality standards, prices, varieties, preparation methods, etc. of the various products/food products that are available in the department.
  • Use knives, box cutters, slicers*, bailers*, floral cutters*, etc. as needed in the department. *Must be 18 years old to use slicers, bailers, floral cutters, etc.).
  • Handle any damaged and/or spoiled product according to Company and department guidelines and assist in controlling the level of damaged goods.
  • Comply with safety and sanitation policies and procedures as outlined in the employee handbook, postings, and manuals, etc.
  • Notify management immediately of any safety or equipment issues or violations.
  • Properly handle, stock, prepare and display all necessary products.
  • Count, separate and weigh all types of products.
  • Assist in training associates when necessary.
  • Other duties as assigned.

Skills

Customer service
Communication
Retail experience

Education

High school diploma or GED

Job description

Benefits:


  • 401(k) matching

  • Training & development

  • Wellness resources


Nino Salvaggio is currently hiring a Gourmet-To-Go Associate at our Livonia location.


RESPONSIBILITIES:


  • Assist customers with all orders and/or questions in person and on the phone and process and complete all customer orders and requests.

  • Greet all customers and provide them prompt, courteous and excellent service and/or assistance.

  • Observe all Company policies and procedures, store rules, standards of conduct as outlined in the employee handbook and as directed by management.

  • Maintain a neat, well-groomed personal appearance at all times and observe Company grooming and dress standards.

  • Perform stocking and other duties as assigned per sales volume and management direction.

  • Display, package, weigh, price, merchandise, etc. all gourmet to go food items per company guidelines.

  • Knowledge of store lay out in order to assist customers in locating products.

  • Maintain knowledge of the quality standards, prices, varieties, preparation methods, etc. of the various products/food products that are available in the department.

  • Use knives, box cutters, slicers*, bailers*, floral cutters*, etc. as needed in the department. *Must be 18 years old to use slicers, bailers, floral cutters, etc.).

  • Handle any damaged and/or spoiled product according to Company and department guidelines and assist in controlling the level of damaged goods.

  • Comply with safety and sanitation policies and procedures as outlined in the employee handbook, postings, and manuals, etc.

  • Notify management immediately of any safety or equipment issues or violations.

  • Properly handle, stock, prepare and display all necessary products.

  • Count, separate and weigh all types of products.

  • Assist in training associates when necessary.

  • Other duties as assigned.


QUALIFICATIONS:


  • Previous customer service experience required.

  • High school diploma or G.E.D. preferred, but not required.

  • Must have reliable transportation.

  • Must be able to work early mornings, nights and weekends.

  • Must be able to stand and/or walk for 8 or more-hour periods.


BENEFITS:


  • Employee discount

  • 401K match


EOE

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