Party Host Attendant

The Salvation Army USA Western Territory; Ewa Beach (HI); On-site; USD 19,286 - 22,041; Part time

Job summary

The Salvation Army USA Western Territory seeks a Party Host Attendant for the Ray and Joan Kroc Corps Community Center in Hawaii. The role delivers a fun, engaging guest experience at Party Cabanas and other venues, especially children's celebrations, while upholding the center's mission and values.

Primary duties include party setup, guest check-in, serving food and beverages, safety supervision, and assisting with front desk tasks. Excellent customer service and reliability are essential.

Qualifications

• Any equivalent combination of training and experience provides the required knowledge, skills, and abilities.
• Customer service and some food service experience are preferred.
• Previous experience in child care or working with children is a plus.
• High School Diploma or GED is preferred.

Responsibilities

• Set up and prep parties, greet guests, and maintain high energy and enthusiasm.
• Handle setup/breakdown of equipment, supplies, and activities with attention to detail.
• Serve food and beverages; capable of carrying heavy trays throughout shifts.
• Respond promptly to guest or staff requests in a friendly manner.
• Supervise party cabana areas and ensure guest safety.
• Be the primary contact for clients during the party and stay available.
• Support guest satisfaction, problem-solve, and communicate needs to staff.
• Inventory supplies and prepare decorations and gift bags as needed.
• Clean and reset party areas after events for the next party.
• Assist front desk with inquiries, membership sales, and bookings.
• Follow Salvation Army policies and maintain ethical standards.
• Attend staff and administrative meetings and maintain punctuality.
• Perform other duties as assigned.

Skills

Customer service

Food service

Child care

Education

High School Diploma or GED

Job description

Party Host Attendant

Department: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)

Supervisor: Sales & Events Manager

FLSA Status: Non Exempt

Classification: Part Time, On Call, Hourly Pay $14.00

Position Summary

The Party Host Attendant will create a fun and engaging experience for guests at the Party Cabanas and other venues throughout Kroc Center Hawaii including children's birthday party guests and other celebrations. They will be dedicated to providing an exceptional experience at each celebration. The Party Host Attendant will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which they represent The Salvation Army Ray and Joan Kroc Corps Community Center in the community.

Required Experience

1. Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities to carry out essential functions will be accepted.

Preferred Education and Experience

• Customer service and some food service experience.
• Previous experience in child care or working with children a plus.
• High School Diploma or G.E.D.

Essential Functions

1. Ensure all parties are set up and ready to go prior to guest arrival; check in party guests; set the tone of a party by providing a high level of energy, fun and enthusiasm.
2. Review paperwork, set up and breakdown of any equipment, supplies and activities; having attention to detail a must.
3. Serve food and beverages to guests; must have the ability to carry large and heavy trays on a continuous basis throughout a shift.
4. Respond quickly to requests from members and guests, supervisors or management in a timely, friendly and efficient manner.
5. Supervise flow and safety of Party Cabana areas and other party areas as applicable.
6. Remain visible and available to the needs of guests and be key contact point for client throughout party.
7. Work to ensure guest satisfaction, problem solving and notifying appropriate personnel about challenges and successes.
8. Inventory party supplies; prepare gift bags, balloons, signage and decorations as needed.
9. Once guests have left the party area, thoroughly clean and reset the area in preparation for the next party.
10. Assist front desk with inquiries, membership sales, booking programs and overall customer service when needed.
11. Adhere to The Salvation Army Policies and Procedures.
12. Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
13. Attend staff meetings and other administrative meetings.
14. Maintain regular and punctual work attendance.
15. Perform other duties as assigned.

Mental Demands

1. Strong organizational skills and ability to multi task.
2. Detail oriented and attention to detail.
3. Ability to work in a fast-paced environment and maintain poise under pressure.
4. Ability to maintain a self-motivated and self-directed schedule.
5. Ability to take projects from beginning through completion.
6. Respond to crisis situations in a calm and effective manner.
7. Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work.
8. Able to work with limited supervision, and work in a team setting with other professionals.
9. Exercise good judgment and comfortable taking initiative with projects.

Physical Demands

The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 50-75 pounds and occasionally more than 75 pounds. This employee is required to work weekends and evenings.

Communication Demands

The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephone; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.

The position requires the ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. The position also requires the ability to work with people of diverse backgrounds and circumstances.

Work Environment

Most work will be outdoors in the Kroc Center Hawaii Aquatic Center as well as other Kroc Center Hawaii facilities and offices. Attendance at trainings and conferences may be required.

Equipment Needs

Equipment used includes general office equipment such as computers, photocopiers, scanners, printers, fax machines, telephone (office, cell, PDA), and 10-key calculator.

Certificates & Licenses

TB Certificate

Clearances

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.