GENERAL SUMMARY
Party Hosts provide friendly, enthusiastic service for our party customers. A Party Host sets the tone for a memorable celebration by leading fun activities for the children while the parents sit back and enjoy the party. You will greet families, serve food and beverages, and guide children through scheduled activities, providing an exceptional experience to guests.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.
Our Code of Culture
- Our Mantra: Respect The Past, Accept Responsibility, Pay it Forward
- Our Actions We Live By:
- Keep It Real. Always.
- Think Ahead. Be An Owner.
- Stay Humble. Hustle Harder.
- One Team. One Voice.
- Be Curious. Ask Why.
- Pete’s Promise: Service Forward, Ruthlessly Consistent, Do the Right Thing
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Primary Job Functions
- Responsible for set up and cleanup of party areas.
- Greet parties and assist customers with waiver completion.
- Explain the rules and policies.
- Accompany children during pre‑arranged activities.
- Serve food, beverages, and cake.
- Manage party gifts and belongings to ensure they remain with guests.
- Monitor timing to ensure parties stay on schedule.
- Collaborate with customers to resolve issues to ensure a great experience.
- Perform other related duties as assigned by the Supervisor or Manager.
Qualifications
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily.
Skills & Knowledge
- Problem Anticipation / Deductive Reasoning – Ability to identify potential problems and apply general rules to specific situations.
- Written Comprehension and Expression – Ability to read, understand and communicate information in writing.
- Oral Comprehension and Expression – Ability to understand and communicate verbally.
- Computer – Ability to develop and maintain records in Word, Excel, and other required software.
Experience
- Party Hosts are team players who are enthusiastic, friendly, organized, reliable, patient, and willing to go the extra mile for customers.
- Previous customer service experience is preferred but not required.
- Must communicate clearly.
- Must work weekends.
- Food Handler's Permit required.
Working Conditions / Physical Requirements
- Regular interaction with residents and clients via in‑person, phone, and email.
- No extreme environmental conditions.
- May need to resolve difficult situations with unpleasant or angry people.
- Must adapt to a frequently changing environment.
- Requires sitting and standing as needed.
Job Description Revision
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. Management may revise the job as circumstances change. This description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race, color, religion, creed, sex, sexual orientation and identity, gender, gender identity, gender expression, national origin, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS‑related condition, or persons who are victims of domestic violence.
Estimated Base Pay Range
$17.66 - $20.66 per hour
Other Compensation and Benefits
At the Bay Club, we offer programs and perks that cultivate a healthy and active workplace environment. Here’s what you can expect in your benefits package:
- Club Membership
- Competitive Compensation
- Discounts on club services and amenities
- Continuing Education
- Community Involvement
- Paid Time Off*
- Health Insurance*
- Offered to Full‑Time associates. Full‑Time status eligibility starts at 25 average hours of work per week.