Party & Event Host

Michaels Stores; Glen Allen (VA); Vor Ort; USD 17.591 - 20.664; Teilzeit

Benefits dieser Stelle

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Zusammenfassung

Michaels Stores in Glen Allen, Virginia is seeking an Event Coordinator to plan and organize various events, including children’s birthday parties and craft classes. Responsibilities include engaging clients, managing event logistics, and ensuring customer satisfaction.

The ideal candidate should possess energetic personality traits, excellent people skills, and experience with children’s events. This role offers competitive pay and a variety of benefits, including medical and employee discounts.

Qualifikationen

• Ability to handle job stress and interact effectively with others.
• Retail and/or customer service experience required.
• Good communication skills, including written and verbal.

Aufgaben

• Plan and coordinate multiple events, including children’s birthday parties.
• Engage with clients of all ages and create a fun environment.
• Complete administrative tasks such as emails and phone calls.

Kenntnisse

Energetic, enthusiastic personality

Excellent people skills

Organizational skills

Communication skills

Experience working with children

Jobbeschreibung

Store - RICHMOND-BROAD, VA

Event Coordination

• Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add‑ons such as goody bags and balloons to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company’s cleanliness and safety standards; set up, break down, and clean before and after each event.

Customer Experience

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements; execute company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other team members.
• Cross‑train in custom framing selling and production.
• Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and maintaining the cleanliness of restrooms.

Preferred Knowledge/Skills/Abilities

• Energetic, enthusiastic personality.
• Ability to handle job stress and interact effectively with others, including guests of all ages and co‑workers.
• Excellent people skills.
• Experience working with children and children’s events.
• Good communication skills, including written, verbal, nonverbal, and listening skills.
• Organizational, interpersonal, and creative problem‑solving skills.
• Retail and/or customer service experience required.

Physical Requirements / Work Environment

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process to determine if a reasonable accommodation is available.
• Public retail store setting; all public areas are climate‑controlled, some stock rooms may not be climate‑controlled; some outdoor work (e.g., retrieving shopping carts or unloading trucks) may be required; the frame shop contains a glass cutter and heat press; work hours may include nights, weekends, and early mornings.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Salary

Total Base Pay Range: $12.77 – $15.00 per hour.

This position may be eligible for overtime compensation in accordance with state and local laws.

Benefits

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all team members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).