Party Data Operations Specialist

JPMorgan Chase & Co.; Newark (DE); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Party Reference Data Associate to ensure client/party reference data is accurate, consistent, and traceable across the Global Bank within the CIB in a highly regulated environment.

You will manage party data end-to-end (onboarding through disposition) for entities such as clients, issuers, obligors, guarantors, counterparties, and exchanges—data that underpins most transactions by linking parties to contracts, accounts, and activity.

Qualifications

• Bachelor’s degree with 3–5 years of relevant financial services experience; reference data exposure preferred.
• Strong analytical/problem-solving skills and attention to detail; able to work independently and make sound decisions.
• Effective communicator (written/verbal) with confidence presenting updates and trends to stakeholders/senior management.
• Strong interpersonal and relationship-building skills; collaborative, team-oriented, adaptable to change.
• Preferred tools/skills: JIRA, MS Excel, MS SharePoint, Business Objects, SQL

Responsibilities

• Act as SME for Commercial Bank/Global Bank business process, system functionality, and data content across Aurora, Party Central, Salesforce, and SharePoint; process BAU party/client data requests.
• Execute requests with high accuracy and within defined SLAs; manage competing priorities in a fast-paced environment.
• Partner with Technology, Operations, Product Owners, and Change Management to resolve defects, edge cases, and recurring issues; drive root-cause remediation.
• Maintain a strong control environment across workstreams and programs; ensure work is executed in line with governance and operational risk expectations.
• Own CDM-related inquiries supporting the helpdesk/service desk initiative (intake, triage, updates, closure).
• Publish recurring performance reporting (metrics/KPIs/trends) to senior stakeholders; surface patterns and recommend process improvements.
• Identify and implement automation and process optimization opportunities within BAU/service desk workflows.
• Maintain and enhance knowledge bases, FAQs, and self-service resources to reduce repetitive inquiries and improve user enablement.
• Support broader governance and analytics initiatives within the Reference Data space.

Skills

Analytical skills

Problem-solving

Effective communication

Interpersonal skills

Education

Bachelor’s degree

Tools

JIRA

MS Excel

MS SharePoint

Business Objects

SQL

Job description

JPMorgan Chase & Co. is seeking a Party Reference Data Associate to ensure client/party reference data is accurate, consistent, and traceable across the Global Bank within the CIB in a highly regulated environment.

You will manage party data end-to-end (onboarding through disposition) for entities such as clients, issuers, obligors, guarantors, counterparties, and exchanges—data that underpins most transactions by linking parties to contracts, accounts, and activity.