Party Coordinator

Urban Air Adventure Parks; Winslow Township (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Urban Air Adventure Parks is seeking a Party Coordinator in a fast-paced family entertainment environment. You will be the first point of contact for guests, designing birthday parties and group experiences, while selling value-added packages and coordinating with the Park Team to deliver a memorable event.

The role emphasizes selling skills, excellent communication, and a passion for guest satisfaction in a high-energy venue. Weekend availability and a team-focused mindset are essential.

Qualifications

• Outgoing and personable with excellent verbal and written communication skills.
• Love talking to and selling value-add to customers.
• All leads are responded to in a timely fashion — same to next business day.
• Hitting and beating goals is part of the job.
• Like booking sales three (3) months in advance.
• Excel at ensuring the customer experience is EXCELLENT.
• Ability and willingness to resolve conflict quickly and fairly.

Responsibilities

• Sell the FUN and work with the Park Team to deliver an excellent guest experience for all groups!
• People, got to like them, they are the MOST important asset!
• Strive for personal development and career growth!
• We sell our amazing party packages and follow up with guests to ensure we exceeded expectations!
• We are passionate about winning and celebrate success with the Leadership Team to drive financial results!
• Safety first in a well-maintained, safe, sanitary environment!
• Act like you own it — take on other duties as assigned.

Job description

PARTY COORDINATOR

JOB SUMMARY

The Party Coordinator is responsible for selling fun! Our ideal team member will serve as the ‘First Point of Contact’ of Urban Air and work with our guests to design the perfect combination of food, drinks and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group.

YOU WILL BE GREAT IF…

• You love working in a fast-paced, multi-faceted Family Entertainment scene!
• You are outgoing and personable with excellent verbal and written communication skills!
• You love talking to and selling value-add to customers!
• All leads are responded to in a timely fashion — same to next business day!
• You haven’t met a goal you can’t beat!
• You like booking sales three (3) months in advance!
• You excel at ensuring the customer experience is EXCELLENT!
• You have the ability and willingness to resolve conflict quickly and fairly!

A DAY IN THE LIFE

Everybody is somebody! At Urban Air, we believe that each person and every position matters; everyone contributes to our success!

• People, got to like them, they are the MOST important asset!
• Strive for personal development and career growth!
• You sell the FUN and work with the Park Team to deliver an excellent guest experience for all groups!
• There is nothing you would not do for your TEAM!
• We strive for 100% “Guest Satisfaction”!
• Sales is all about relationships! Your positive energy and “You Got It” attitude should lead to repeat business and great referrals!
• You must be able to represent! We want FUN and ENERGY just bursting out of you when you tell our guests about all the cool stuff Urban Air has, does and will do to make their events the most awesome ever!
• Like to party? We like to party… You get to sell our amazing party packages and then follow up with the guests and see if we exceeded expectations!
• We are passionate about winning and love to celebrate success – you work hand-in-hand with the rest of the Leadership Team to drive financial results in your store to new heights!
• Safety first. You work in a well-maintained, safe, secure, and sanitary environment!
• And, because we expect you to “Act like you own it,” your job includes everything listed above PLUS the ever-popular “other duties as assigned.” If you see a need, meet it; if you have an idea, share it; if you see a team member needing help, jump in and lend a hand!

WORKING ENVIRONMENT

• Non-typical Family Entertainment environment. We have great food, millions of dollars’ worth of attractions, host the best Special Events and have thousands of people coming to have FUN!
• We are business casual!
• Ability to work Saturday, Sunday and/or evening shifts during the week!

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

ABOUT URBAN AIR ADVENTURE PARKS

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air’s purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Sicklerville is an equal opportunity employer.