Party Coordinator

Urban Air Adventure Parks; Tallahassee (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Urban Air Adventure Parks in Tallahassee is seeking a Party Coordinator to manage the birthday party department. The role involves training staff, overseeing operations, and ensuring excellent customer experiences during events. Ideal candidates are organized, outgoing, and possess outstanding communication skills. Full availability on weekends is required. Join us in a fun and energetic environment while contributing to memorable experiences for our guests.

Qualifications

• Outgoing and personable with a win-the-day attitude.
• Love working in a fast-paced Family Entertainment environment.
• Passionate about mentoring young people.

Responsibilities

• Manage the birthday party department and serve as the first point of contact.
• Train party staff members and manage operations.
• Ensure high level of customer satisfaction.

Skills

Excellent verbal and written communication skills

Organizational skills

Conflict resolution

Customer service mindset

Job description

Party Coordinator Job Summary

The Party Coordinator manages the entire birthday party department, serving as the first point of contact for guests and designing event packages for birthday parties, church events, sports groups, corporate team building, and other group events. Responsibilities include training party staff members, managing operations, and ensuring a high level of customer satisfaction.

Qualifications

• Love working in a fast-paced, multi-faceted Family Entertainment scene.
• Outgoing and personable with excellent verbal and written communication skills.
• Extremely organized and passionate about mentoring young people.
• Have a win‑the‑day attitude and a track record of beating goals.
• Can set goals and help the team achieve them.
• Excel at ensuring the customer experience is excellent.
• Have the ability and willingness to resolve conflict quickly and fairly.

A Day in the Life

• Enjoy interacting with people and consider them the most important asset.
• Ensure the party management system is followed and exceed guest expectations.
• Represent Urban Air with fun and energy, promoting party packages.
• Sell our amazing party packages and follow up with guests to confirm satisfaction.
• Support the Leadership Team to drive financial results in the store to new heights.
• Maintain safety in a well‑maintained, secure, and sanitary environment.
• Perform other duties as assigned; proactively address needs and share ideas.

Working Environment

• Business casual; a non‑typical Family Entertainment environment with great food and attractions.
• Full availability on Friday, Saturday, and Sunday is required.
• Ability to work Saturday, Sunday, and/or evening shifts during the week.

The above statements describe the general nature and level of work performed by individuals assigned to this job; they are not intended to be an exhaustive list of all responsibilities, duties, and skills.

Urban Air Tallahassee is an equal opportunity employer.