Parttime SART Volunteer Coordinator

Socket.dev; Olivette (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

YWCA of Metropolitan St. Louis is seeking a Volunteer Coordinator for the SART program. You will recruit, train, and support volunteers who provide 24/7 in-person response to hospitals and police departments, assisting survivors of sexual and domestic violence.

The role includes maintaining training records, coordinating orientations, and collaborating with HR for background checks. A bachelor’s degree in a related field is required, with strong communication and organizational skills essential.

Qualifications

• Bachelor’s degree in Social Work, Psychology, or related field with appropriate education.
• 1 year of Sexual Violence and/or Domestic Violence field experience preferred.
• Strong communication, organizational, and interpersonal skills essential.

Responsibilities

• Administrative duties: maintain training schedules, records, and certificates; conduct volunteer interviews; track training hours and on-call shifts.
• Recruitment: identify and engage volunteers through online platforms and community events; conduct orientations.
• Training: provide 48-hour mandatory training for all SART volunteers in blended format.
• Recognition and retention: plan appreciation events and ongoing in-service meetings.
• Volunteer support: maintain regular contact, monthly meetings, acknowledge contributions.
• Attend staff and agency meetings and trainings.

Skills

Volunteer management

Trauma-informed approach

Communication skills

Public speaking

MS Office

Education

Bachelor's degree in Social Work or related field

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

Description

About YWCA

YWCA of Metropolitan St. Louis (YWCA) has been serving the community for more than 120 years, providing essential, wraparound services that support women and families throughout their time in our programs. Each year, YWCA serves approximately 10,000 women and their families, offering a multitude of services. YWCA is the largest provider of direct Head Start services in Missouri, operating 8 centers and 11 partner sites, and we are proud to hold the National Program of Excellence accreditation from the National Head Start Association.

Why Work With Us?

Meaningful Work - Every role at YWCA helps create positive change in the community.

Supportive Environment - Join a team that values collaboration and mutual respect.

Professional Development - Opportunities for training and career growth.

Work-Life Balance - Flexible scheduling and generous paid time off.

Competitive Benefits - Health, dental, vision coverage, retirement plans, and wellness programs.

Community Impact - Be part of programs that make a real difference for women, children, and families.

Our Signature Programs

• Early Childhood Education & Childcare – Providing safe, nurturing environments for children to learn and grow.
• Family Support Services – Helping families access resources and build stability.
• Health & Wellness Initiatives – Promoting physical and mental well-being through community programs.
• Advocacy & Outreach – Connecting individuals to opportunities and support systems that improve quality of life.

Purpose

This position is responsible for supporting and enhancing services provided by the YWCA SART team, through the ongoing and active recruitment and training of SART volunteers. The recruitment and retention of SART volunteers is a critical component of the SART model, as volunteers provide 24-7 in person response to local area hospitals and police departments to survivors of sexual and domestic violence. This position supports, advances, and enhances YWCA Metro St. Louis mission, goals, and objectives.

Formal Supervisory Responsibility

Responsible for providing evaluation and recommendation of SART volunteers throughout training, and feedback obtained from in-service.

Description

• Administrative Duties: Maintains training schedules, records, and certificates, and completes volunteer interviews. Recording of volunteer training hours and on-call shifts. Roles is responsible for completing volunteer evaluation upon completion of training and providing information to Crisis Intervention Lead Advocate. Position will work in collaboration with HR to complete background checks of potential volunteers.
• Recruitment: Recruit individuals and groups through online platforms, community events, and partnerships to meet the needs of the SART program. Conduct orientation and onboarding sessions to prepare volunteers for their roles and ensure they understand expectations and responsibilities.
• Training: Responsible for providing required 48-hour mandatory training for all SART Volunteers, as outlined by MOCADSV Standards and VOCA procedures. Training is completed in a blended in-person and virtual model to meet the organizations and volunteer’s needs.
• Recognition and Retention: Assist with planning of appreciation initiatives such as recognition events, certificates, and re-occurring monthly in-service meetings.
• Volunteer Support: Maintain regular contact with volunteers, including monthly meetings, and recognize and support volunteers' contributions through various activities.
• Other: Regularly attend staff and agency meetings and training.

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability, and environmental conditions required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Formal Education

• Bachelor’s degree required in Social Work, Psychology, or related field with appropriate education and a minimum of 1-year Sexual Violence and/or Domestic Violence in the field.

Required Knowledge and Skills

• Working knowledge of the issues of violence against people; specifically working with survivors of domestic and sexual violence.
• Experience in volunteer management or supervision is preferred.
• Knowledge of the effect of trauma, substance misuse and mental health issues regarding survivors’ coping and decision-making skills.
• Strong communication, organizational, and interpersonal skills are essential, along with the ability to handle emotionally charged situations diplomatically.
• Demonstrated skills and ability to facility individual and group presentations and training.
• Knowledge and experience in using the Internet, Microsoft Word, Excel, Outlook, and Power Point.

Physical Demands

• Requires the ability to walk, bend and lift occasionally (up to 10-15 lbs.).
• This position is a desk job that requires walking between offices, driving to meetings and lots of moving around when helping with large events.

YWCA of Metro St. Louis is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We prohibit discrimination or harassment of any kind as defined by applicable federal, state, and local laws.