Bilingual (Only) Part-Time Pediatric Front Desk Receptionist

Pediatrics On Demand; Oak Lawn (IL); On-site; USD 24,796 - 27,552; Part time

Job summary

Pediatrics On Demand in Oak Lawn, IL is seeking a front desk receptionist to deliver exceptional customer service and support office operations. The role involves welcoming patients, maintaining accounts, and ensuring confidentiality while handling inquiries and payments.

Candidates should have healthcare experience and a high school diploma or GED, with the ability to work flexible hours. Join us in our mission of providing 'Better Healthcare for Tomorrow’s Leaders'.

Qualifications

• Healthcare experience required.
• Ability to work evenings and weekends.
• Bilingual skills are a plus.

Responsibilities

• Welcome patients and visitors by greeting them in person or on the phone.
• Maintain patient accounts and confidentiality.
• Obtain payments and verify insurances.

Skills

Customer relations

Math

Grammar/Spelling

Typing

Bilingual

Education

High school Diploma or GED

Job description

Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age. We are focused on high quality patient care and customer service. We are currently seeking a bright front desk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission “Better Healthcare for Tomorrow’s Leaders”.

Hourly: $18-$20 depending on experience.

12 hour shifts

Front Desk Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains payments from the patients.
• Obtains consents for treatment.
• Verifies insurances and collects copays and balances.
• Maintains confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Must follow and enforce accepted safety practices for patients.
• Reports any incidents or patient concerns to supervisor in a timely manner.
• Must display a professional, friendly, and courteous manner at all times.
• Being a team player.
• Performs other duties as assigned.

Supervisory Responsibilities

• Reports attendance and tardy issues per shift as required.
• Maintains excellent attendance – lead by example.
• Other duties as required.

Requirements

• Healthcare experience required.
• High school Diploma or GED.
• Ability to work evenings and weekends.
• Bilingual.

Skills

• Basic skills include customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.

Job Type

Part Time – Full Time