Parts & Warehouse Coordinator

MAYEKAWA USA INC; Torrance (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

MAYEKAWA USA INC, located in Torrance, California, seeks a dedicated warehouse role responsible for receiving, distributing, and storing products. The position requires strong communication and customer service skills, with an emphasis on accuracy in order processing and inventory management.

The ideal candidate will have a high school diploma, at least two years of experience in related fields, and proficiency in software for inventory management. Applicants with backgrounds in parts sales or distribution are encouraged to apply.

Qualifications

• Must have two years of related experience.
• Experience in parts sales and customer service is highly desirable.
• Ability to work in a fast-paced environment.

Responsibilities

• Receives, distributes, and stores products.
• Processes customer orders and transactions.
• Assists customers with inquiries about parts and prices.
• Maintains accurate inventory records.
• Coordinates shipments with carriers and vendors.

Skills

Excellent verbal and written communication skills

Strong customer service skills

Excellent organizational skills

Good math skills

Proficient with Microsoft Office Suite

Efficient time management skills

Ability to work independently

Education

High school diploma or equivalent

Related college coursework or formal training

Tools

Epicor software

Inventory/order management software

Job description

Responsibilities

• Receives, distributes, and stores products in designated, secure locations.
• Processes customer orders and transactions within the Epicor software system.
• Assists customers with parts inquiries, product availability, pricing, and order status.
• Prepares and maintains records of materials received and shipped, including transaction dates, locations, and other pertinent information.
• Reviews shipments for quality and accuracy and verifies accompanying documentation.
• Confirms shipping details and special instructions; expedites shipments that affect customer needs or manufacturing schedules.
• Coordinates inbound and outbound shipments with carriers, vendors, and customers.
• Transports and loads materials, supplies, and finished goods manually and/or using hand trucks and skids.
• Resolves issues with vendors, carriers, and contractors when problems arise.
• Validates, approves, and forwards invoices to the accounting department.
• Maintains accurate inventory records and assists with cycle counts and inventory management activities.
• Collects and properly disposes of scrap bracing, cardboard, and strapping while maintaining a safe and clean work environment.
• Performs other related duties as assigned.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service skills with the ability to build positive relationships with customers and vendors.
• Excellent organizational skills and attention to detail.
• Good math skills and ability to accurately process orders and inventory transactions.
• Proficient with Microsoft Office Suite and inventory/order management software.
• Efficient time management skills and ability to prioritize multiple tasks.
• Ability to work independently and as part of a team in a fast paced environment.

Education & Experience

• High school diploma or equivalent required; college coursework or other formal training in related field preferred.
• Minimum of two years of related experience required.
• Higher level candidates with extensive parts sales, inventory management, or customer support experience will be considered and may be hired at a level commensurate with their experience.
• Experience in parts sales, customer service, warehouse operations, inventory control, distribution, or supply chain environments is highly desirable.
• Candidates with experience from automotive parts retailers or dealerships (such as AutoZone, O'Reilly Auto Parts, NAPA, or dealership parts departments) are encouraged to apply.
• Candidates with industrial parts sales or distribution experience (such as Motion Industries, United Refrigeration, HVAC/R distributors, industrial supply companies, or similar organizations) are encouraged to apply.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Regular standing, walking, bending, and lifting throughout the warehouse.
• Must be able to lift up to 55 pounds at a time.
• Must wear safety gear, such as goggles and gloves, when handling box cutters or similar tools.

Additional Information

The Torrance facility is expected to relocate within approximately the next 10 months. The new location will remain within an estimated 20 mile radius of the current facility, and no significant impact to commute times is anticipated.