Parts Warehouse Associate

Truck Country; North Chicago (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Truck Country is seeking a dependable Parts Warehouse Associate to support our parts and service operations at our Illinois location. You will help manage incoming inventory, locate and stock parts, fulfill orders, assist customers, and support the service department.

Responsibilities include receiving and inspecting parts, pulling and staging for pickup, stocking inventory, assisting with will-call orders, and operating a forklift.

Qualifications

• Experience in warehouse or parts operations preferred.
• Ability to follow procedures and quality standards.
• Familiarity with basic inventory and order-picking processes.

Responsibilities

• Receive, inspect, and process incoming parts in the business system.
• Pull, organize, and stage parts for customer pickup and service requests.
• Stock inventory in designated areas and update records.
• Assist customers with will-call orders and load parts.
• Unload deliveries with a forklift.
• Maintain purchase orders, packing slips, and vendor docs.
• Restock displays and keep areas clean and organized.
• Collaborate with parts and service teams to support daily operations.
• Participate in cross-training and process improvements.
• Maintain regular onsite attendance and perform other duties as assigned.

Skills

Strong organizational skills

Time management

Customer-focused

Clear communication

Willingness to learn

Team collaboration

Job description

205 Metrix Dr. Hampshire, IL 60140

Truck Country is seeking a dependable, organized Parts Warehouse Associate to support our parts and service operations. In this role, you’ll help manage incoming inventory, locate and stock parts, fulfill orders, and assist customers and service department members. If you enjoy hands‑on work, staying organized, and being part of a team, this is a great opportunity to join our dealership.

What You’ll Do

• Receive, inspect, and process incoming parts using our business system.
• Pull, organize, and stage parts for customer pickup, service department requests, and shipping.
• Stock inventory in designated warehouse locations and update inventory records as needed.
• Assist customers with will‑call orders and help load parts into their vehicles.
• Unload delivery trucks using a forklift.
• Maintain accurate purchase orders, packing slips, and vendor documentation.
• Restock product displays and keep the warehouse and parts areas clean and organized.
• Work collaboratively with the parts and service teams to support daily operations.
• Participate in cross‑training, process improvement initiatives, and department certification programs.
• Maintain regular onsite attendance and perform other duties as assigned.

What We’re Looking For

• Strong organizational skills and attention to detail.
• Good time management skills and the ability to manage multiple tasks.
• A professional, customer‑focused approach.
• Ability to communicate clearly and follow established procedures.
• Willingness to learn new systems, processes, and department responsibilities.
• Ability to work cooperatively with team members across the organization.

Physical & Work Environment Requirements

• Ability to lift up to 50 pounds regularly and up to 100 pounds occasionally.
• Ability to work in a warehouse and dealership parts environment with moderate noise and temperature fluctuations.
• Ability to perform the physical and organizational requirements of the position.

Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the United States, serving customers across Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 70 years, Truck Country / Stoops has provided new and used medium‑and heavy‑duty trucks, expert service, a comprehensive parts inventory, and convenient financing solutions.

Truck Country / Stoops Freightliner-Western Star is part of McCoy Group, Inc., a family‑owned organization founded in 1958 by Robert McCoy in Shullsburg, Wisconsin. Today, the company continues to operate under the leadership of the McCoy family.

McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.