Parts Support & Inventory Specialist

Crown Equipment Corporation; Des Moines (IA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Drug Plan

Flexible Benefits Plan

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Job summary

A global lift truck manufacturer is seeking a Customer Service Representative in Des Moines, Iowa. The role involves processing parts calls, managing stock, and enhancing customer retention. Candidates should have a high school diploma and a valid driver's license, along with strong communication skills. Prior experience in inventory control or the lift truck industry is preferred. Competitive benefits include health insurance, 401K, and paid vacation.

Qualifications

• Valid driver's license and good driving record.

Responsibilities

• Answer and process incoming parts calls from customers and service technicians.
• Pull orders, receive and put up stock.
• Order parts and develop relationships with vendors.
• Enhance customer retention by monitoring satisfaction.
• Maintain contact with current and prospective customers.
• Process paperwork.
• Conduct inventory control including cycle counts.

Skills

Good verbal communication

Good written communication

Interpersonal skills

Organizational skills

Numerical perception

Computer skills

Education

High school diploma or equivalent

Job description

A global lift truck manufacturer is seeking a Customer Service Representative in Des Moines, Iowa. The role involves processing parts calls, managing stock, and enhancing customer retention. Candidates should have a high school diploma and a valid driver's license, along with strong communication skills. Prior experience in inventory control or the lift truck industry is preferred. Competitive benefits include health insurance, 401K, and paid vacation.