Parts Supervisor: Lead Warehouse & Inventory Growth

Cleveland Brothers Equipment Company; Chambersburg (Franklin County); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) match

Disability coverage

Health Savings Account (HSA)

Paid time off (PTO)

Profit Sharing

Job summary

Cleveland Brothers Equipment Co., Inc. is seeking a Parts Supervisor to join our expanding team as we open a new Chambersburg location.

You will lead shuttle drivers and warehouse staff, coordinate with management, and ensure inventory levels and service quality align with Caterpillar standards. The role emphasizes coaching, training, and applying metrics to drive Parts performance, while supporting a smooth transition from Harrisburg to Chambersburg and maintaining exceptional customer

Qualifications

• Bachelor’s degree or the equivalent in Business.
• Supervisory experience or aptitude.
• Ability to coach, mentor, and develop employees.
• Excellent presentation, communication and customer satisfaction skills.
• Excellent computer skills including Microsoft Word, Excel, DBSi, Anteres, CID Web, OTV, and other web-based parts applications.

Responsibilities

• Will supervise and schedule shuttle drivers and warehouse employees.
• Ensure internal and external customer satisfaction.
• Have dedicated interaction with Branch Management, Inventory Control, Information Technology, and Salesforce.
• Monitor and ensure stated inventory levels.
• Safe equipment operation and working environment.
• Assist management in efficient Contamination Control.
• Monitor and maintain Drop service vehicles, drops, and vendors.
• Provide and record employee training, guidance and discipline to guarantee stated process and policy.
• Use established metrics to provide effective and consistent Parts performance to elevate Customer experience, achieve and maintain a top ten Caterpillar Dealer ranking.

Skills

Supervisory experience

Coaching & mentoring

Communication & customer satisfaction

Leadership

Education

Bachelor’s degree in Business

Tools

Microsoft Word

Excel

DBSi

Anteres

CID Web

OTV

Job description

Cleveland Brothers Equipment Co., Inc. is seeking a Parts Supervisor to join our expanding team as we open a new Chambersburg location.

You will lead shuttle drivers and warehouse staff, coordinate with management, and ensure inventory levels and service quality align with Caterpillar standards. The role emphasizes coaching, training, and applying metrics to drive Parts performance, while supporting a smooth transition from Harrisburg to Chambersburg and maintaining exceptional customer