Parts Specialist: Machine Tool Parts & Tech Support

Methods Machine Tools, Inc.; Acton (MA); On-site; USD 35,817 - 46,838; Full time

Job summary

Methods Machine Tools in Acton, MA is seeking a Parts Specialist to ensure availability, accuracy, and timely delivery of machine tool parts. You will manage inventory, process orders, coordinate with vendors, and assist customers with technical part selection.

Reporting to the Parts department, you will work with Sales, Service, and Supply Chain teams to optimize stocking, update catalogs, and support continuous improvement while handling 25% travel and lifting up to 15 pounds.

Qualifications

• High school diploma required; technical degree preferred.
• 3+ years in parts management, inventory control, or technical sales within the machine tool or industrial sector.
• Strong understanding of machine tool components, parts schematics, and technical documentation.
• Proficiency in ERP and inventory management systems.
• Excellent customer service and communication skills; able to multitask in a fast-paced environment.

Responsibilities

• Parts Management & Order Fulfillment: source, procure, quote, and invoice parts; maintain accurate inventory; coordinate with suppliers.
• Customer Support & Technical Assistance: provide recommendations on part selection and compatibility; assist customers with inquiries.
• Inventory & Logistics Coordination: monitor stock levels, cycle counts, and lead times; reconcile discrepancies.
• Process Improvement & Documentation: update catalogs, pricing lists, and SOPs; support efficiency initiatives.

Skills

Parts management

Inventory control

Technical sales

ERP systems

Customer service

Communication

Education

High school diploma

Associate or Bachelor in a technical field

Job description

Methods Machine Tools in Acton, MA is seeking a Parts Specialist to ensure availability, accuracy, and timely delivery of machine tool parts. You will manage inventory, process orders, coordinate with vendors, and assist customers with technical part selection.

Reporting to the Parts department, you will work with Sales, Service, and Supply Chain teams to optimize stocking, update catalogs, and support continuous improvement while handling 25% travel and lifting up to 15 pounds.