Parts Specialist: Customer Service & Career Growth

O'Reilly Auto Parts; Sparks (NV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Sparks, NV is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. This role supports store management and helps ensure smooth daily operations in a high-traffic retail environment.

You will assist customers, handle cash and card transactions, process returns, and participate in stocking, visual merchandising, and shop maintenance. Bilingual candidates encouraged to apply and contribute to team success.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must multitask between phone and in-store customers.

Responsibilities

• Greet customers and assist with merchandise selection.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges and returns per policy.
• Address customer complaints courteously.
• Assist with stock, planograms, and daily store tasks.

Skills

Customer service

Multitasking

Phone support

Job description

O'Reilly Auto Parts in Sparks, NV is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. This role supports store management and helps ensure smooth daily operations in a high-traffic retail environment.

You will assist customers, handle cash and card transactions, process returns, and participate in stocking, visual merchandising, and shop maintenance. Bilingual candidates encouraged to apply and contribute to team success.