Parts Specialist: Customer Service & Auto Tech

O'Reilly Auto Parts; Fulton (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. Bilingual candidates are encouraged to apply, and you will greet customers, assist with merchandise selection, and help with professional customers as needed.

You will process payments, returns, and inquiries in line with company policies. The role involves stocking, planogram updates, image maker tasks, and light vehicle services

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installers with professional customers as needed.
• Process payments and transactions securely (cash, checks, credit).
• Process exchanges and returns per policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with daily store operations: stock, planograms, and image maker tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. Bilingual candidates are encouraged to apply, and you will greet customers, assist with merchandise selection, and help with professional customers as needed.

You will process payments, returns, and inquiries in line with company policies. The role involves stocking, planogram updates, image maker tasks, and light vehicle services