Parts Specialist — Customer-Driven Auto Parts Pro

O'Reilly Automotive; Beckley (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with employer contributions

Health insurance

Tuition assistance

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high level service to retail and installer customers. The role supports store management and may involve assisting professional customers, stocking duties, and operating test/hand tools after training.

Bilingual candidates are encouraged to apply and you will handle cash, returns, and inquiries with a focus on customer satisfaction. This position emphasizes greeting customers, advising on merchandise, processing transactions, and

Qualifications

• Ability to quickly match alphanumeric sequences
• Ability to provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsibilities

• Greet customers and assist them in selecting merchandise
• Assist management and installer service specialists for professional customers
• Process exchanges and returns and handle cash/credit transactions
• Answer store phones per policy and provide quotes and recommendations
• Perform daily store tasks including stocking, shelf presentation, and weekly checks

Skills

Customer service

Multitasking

Phone & in-store support

Bilingual (Spanish)

Tools

Cash register

POS system

Job description

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high level service to retail and installer customers. The role supports store management and may involve assisting professional customers, stocking duties, and operating test/hand tools after training.

Bilingual candidates are encouraged to apply and you will handle cash, returns, and inquiries with a focus on customer satisfaction. This position emphasizes greeting customers, advising on merchandise, processing transactions, and