Parts Specialist - Cincinnati

Clark Schaefer Hackett; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a growing HVAC company as a Parts Specialist in Cincinnati, where you will provide parts support, process orders, and assist customers. This role offers career growth opportunities, including management positions in the future. ElitAire values customer relationships and is expanding rapidly in the HVAC market across Ohio, Kentucky, and Indiana.

Qualifications

• 5+ years of HVAC and/or Sales Experience.
• Ability to lift up to 50-lbs with or without an accommodation.

Responsibilities

• Assist customers with product inquiries and parts identification.
• Process customer orders and purchases.
• Support internal sales team with technical support.

Skills

Customer Service

Interpersonal Skills

Education

Bachelor's Degree or Equivalent

Job description

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Job Opportunity: HVAC Parts Specialist with ElitAire in Cincinnati, OH

Do you thrive on helping customers and developing strong relationships? Do you excel at identifying solutions and solving logistic challenges? Are you seeking a career growth opportunity? If your answer is yes, we need to talk!

As a Parts Specialist at ElitAire, you will provide parts and aftermarket support to customers using a broad variety of HVAC equipment. You will also be responsible for processing parts sales, customer orders, and responding to customers' inquiries and questions.

A Day in the Life:

• Assist customers with various product related inquiries and parts identification.
• Process customer orders and purchases with appropriate vendor supply team.
• Support internal sales team by providing overall technical support and researching options including but not limited to receiving and processing orders, product and service questions, warranty administration and overall customer needs.
• Secure additional orders through proactive recommendations based on clients' needs.
• Assist in vendor sales, inventory, purchasing, pricing, and warranty administration.
• Maintain warehouse inventory accuracy.

Career Growth and Promotion Opportunities:

• Earn the lead responsibility to support and manage 100% of Service department aftermarket needs.
• Earn a promotion to become ElitAire Parts Store Manager with counter sales. Start-up our inaugural Parts Store including determination of inventory carried, pricing strategy, marketing, and team building. Be responsible for the overall store budget and profitability.
• Earn the long-term opportunity to become the ElitAire Aftermarket Business Leader for the entire territory.

The ideal candidate will be self-motivated, accurate, efficient, and capable of responding to customer needs. Additional requirements:

• Bachelor's Degree or Equivalent technical experience with HVAC Commercial Parts
• 5+ years of HVAC and/or Sales Experience
• Excellent customer service and interpersonal skills
• Ability to lift up to 50-lbs with or without an accommodation
• Ability to operate a powered lift

Join ElitAire, where our commitment to both customers and our team defines our success. We prioritize people and deliver top-notch sales, service, and controls to the commercial and industrial HVAC market across Ohio, Kentucky, and Indiana. Since 2008, we've grown from 7 employees to a thriving team of approximately 95, and we're on a robust trajectory of expansion.

To learn more about ElitAire, visit our website and our LinkedIn page:

• https://elitaire.com/
• https://www.linkedin.com/company/elitaire/

This is an exciting opportunity to do something extraordinary: Join a growing team that delivers engineered solutions for sustainable design and energy efficient HVAC systems. Come join us by applying online today!

Employer is EEO/M/F/D/V. Please no third-party candidates or phone calls.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Accounting