Parts Specialist: Auto Parts & Customer Service Pro

O'Reilly Auto Parts; Stevens Point (WI); On-site; USD 19,000 - 29,000; Full time

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Wisconsin to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management with daily tasks.

Bilingual candidates are encouraged to apply and cross-train in related store operations. Responsibilities include calling customers, quoting prices, processing transactions, returns, and maintaining store displays while following company policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professional customers as needed and directed.
• Process cash/credit transactions and returns per policy.
• Answer store phone calls, lookup parts, and provide quotes.

Skills

Customer service

Multitasking

Attention to detail

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Wisconsin to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management with daily tasks.

Bilingual candidates are encouraged to apply and cross-train in related store operations. Responsibilities include calling customers, quoting prices, processing transactions, returns, and maintaining store displays while following company policies.