Parts Specialist

USA HR only; Williston (ND); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Health insurance

Health savings account

Paid time off

Job summary

Propak Energy Services (USA) Ltd. is seeking a hands-on Parts Specialist for our Williston, ND facility. You will take inquiries, identify components, prepare quotes, and manage orders from sourcing through to delivery follow-up.

Ideal candidates have parts experience with CAT, Ariel, and Waukesha equipment, plus pricing know-how, ERP system familiarity, and strong communication with internal teams and customers.

Qualifications

• Hands-on parts experience with CAT, Ariel, and Waukesha equipment.
• Background in oil and gas compression or power generation parts sales.
• Comfort with pricing math: markups, margins, discounts, and cost-plus.
• Proficient in Excel and Word; familiarity with Visual Manufacturing and Open Invoice is a plus.
• SAP experience is a bonus but not required.
• Organized, customer-focused, reliable; proactive communicator.

Responsibilities

• Take parts inquiries from field techs and customers and provide the right parts quickly.
• Identify components using OEM parts books, serial numbers, and product knowledge.
• Prepare accurate quotes and process orders from sourcing through to delivery follow-up.
• Price parts accurately: markup, margins, discounts, and cost-plus.
• Maintain inventory records and flag replenishment needs.
• Work with field service to support urgent parts needs and keep schedules.
• Maintain records in ERP systems; ensure data accuracy.
• Assist with shipping and receiving as needed.

Skills

Parts experience

Pricing math

Excel

Word

Customer service

Organized

Education

High school diploma or equivalent

Tools

Visual Manufacturing

Open Invoice

SAP

Job description

• Competitive pay based on your experience; we pay for what you bring to the table
• Full benefits package: health & dental insurance, 401(k) with company match, vacation pay, and holiday pay
• Work with premium OEM equipment and genuine parts: CAT, Ariel, Waukesha, and more
• Tight-knit team with real support; backed by a major company with decades of industry success
• A role where your expertise is valued, not just your speed

What You’ll Do

• Take parts inquiries from field techs and external customers and get them the right parts, fast
• Identify components using OEM parts books, serial numbers, and your own product knowledge
• Prepare accurate quotes and process orders; from sourcing through to delivery follow-up
• Price parts correctly: markup, cost-plus, discounts, and margins; you’ll need to do this without a second guess
• Keep inventory records accurate and flag what needs replenishing before it becomes a problem
• Work with our field service team to support urgent parts needs and keep jobs on schedule
• Maintain records in our parts and ERP systems; accurate data matters here
• Assist with shipping and receiving as needed

What We’re Looking For

• Hands-on parts experience with CAT, Ariel, and/or Waukesha equipment; this is the core requirement
• Background in oil and gas, natural gas compression, or power generation parts sales
• Comfortable with parts pricing math: markups, margins, discounts, and cost-plus
• Proficient in Excel and Word; experience with Visual Manufacturing and Open Invoice is a strong asset
• SAP experience is a bonus but not required
• Organized, customer-focused, and reliable; the kind of person who follows up without being asked
• Good communicator with internal teams and external customers alike
• High school diploma or equivalent; relevant technical training is a plus
• Valid driver’s license; ability to pass background check and drug screening

This is an in-person role based out of our Williston, ND facility. If you’ve spent time in the parts world and know compression equipment, we’d like to hear from you. Propak offers the stability, team, and compensation to make this a long-term home.

Propak Energy Services (USA) Ltd. is an Equal Opportunity Employer (EOE/M/F/D/V).

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off

Experience:

• CAT sys: 2 years (Required)
• Ariel Parts Portal : 2 years (Required)
• INNIO SSO: 1 year (Preferred)
• Gas compression AMS : 3 years (Preferred)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.