Parts Specialist

United Engines, LLC.; Oklahoma City (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision programs

Paid vacation and sick time

Holidays and vacation

Flexible work schedules

Tuition reimbursement

Employee Assistance Program

Short-term and long-term disability

Employee life and accident insurance

Supplemental life and accident

Job summary

United Engines, LLC. seeks a Parts Specialist to help customers identify and purchase spare parts across multiple lines. You will use catalogs and systems to research part numbers, pricing, and availability, and prepare quotes for orders.

You will process orders, manage inventory, and ensure accurate transactions while explaining parts features and substitutions as needed. The role emphasizes accuracy, customer focus, and teamwork within a fast-paced parts environment, with opportunities to

Qualifications

• High school diploma or GED.
• 2–4 years of related parts, equipment, or customer service experience.
• Ability to follow company policies and document procedures.
• Proficient with pricing, quotes, payments, and orders.
• Strong verbal and written communication.
• Experience with Oracle is preferred.

Responsibilities

• Assist customers with identifying and purchasing spare and replacement parts across multiple product lines.
• Research part numbers, pricing, availability, and compatible replacements using catalogs and computer systems.
• Determine correct replacement parts by reviewing components, requests, and equipment descriptions.
• Receive and process telephone and in-person parts orders.
• Fill customer orders accurately from available inventory.
• Calculate pricing and prepare sales quotes for single-part and multi-part orders.
• Prepare sales slips, contracts, and other transaction documentation.
• Process customer payments or obtain credit authorization.
• Explain part features, applications, and equipment functionality to customers.
• Inspect returned parts for defects and process exchanges or refunds.
• Receive, organize, label, and store parts using stockroom procedures.
• Conduct inventory counts and help maintain stock levels.
• Place new merchandise on display and maintain an organized parts area.

Skills

Customer service

Communication skills

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Oracle

Job description

Build Your Career in Parts Sales and Customer Support

Are you knowledgeable about mechanical parts and equipment, skilled at helping customers, and comfortable working in a fast-paced parts environment? We are looking for an experienced Parts Specialist who can accurately identify replacement parts, prepare quotes, manage inventory, and provide customers with dependable service.

This is an excellent opportunity for someone who enjoys solving problems, working with a variety of product lines, and helping customers find the right parts to keep their equipment operating.

What You’ll Do

• Assist customers with identifying and purchasing spare and replacement parts across multiple product lines.
• Use parts catalogs and computer systems to research part numbers, pricing, availability, and compatible replacements.
• Determine the correct replacement parts by reviewing existing components, customer requests, and equipment issue descriptions.
• Receive and process telephone and in-person parts orders.
• Fill customer orders accurately from available inventory.
• Calculate pricing and prepare sales quotes for single-part and multi-part orders.
• Prepare sales slips, contracts, and other transaction documentation.
• Process customer payments or obtain credit authorization.
• Recommend suitable substitutions or modifications when an identical replacement part is unavailable.
• Explain part features, applications, and equipment functionality to customers.
• Demonstrate equipment and provide clear product information.
• Inspect returned parts for defects and process exchanges or refunds according to company procedures.
• Receive, organize, label, and store parts using established stockroom procedures.
• Conduct inventory counts and help maintain accurate stock levels.
• Place new merchandise on display and maintain an organized parts area.
• Use precision measuring instruments to evaluate and compare parts when needed.
• Assist with repairing parts or equipment when appropriate.

What We’re Looking For

• High school diploma or GED.
• Two to four years of related parts, equipment, mechanical, retail parts, or customer service experience.
• Ability to complete detailed work accurately and thoroughly.
• Strong verbal and written communication skills.
• Customer-focused approach with the ability to follow company policies and procedures.
• Ability to identify customer needs, research solutions, and communicate parts options clearly.
• Comfortable working with pricing, quotes, payments, and order documentation.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Oracle experience is preferred.
• Mechanical aptitude and familiarity with machines, equipment, or replacement parts are highly desirable.

Work Environment

This position works in a parts department and parts-storage environment. Some storage areas may not be air-conditioned.

Why Join Our Team?

You’ll have the opportunity to use your parts knowledge, customer service skills, and problem-solving abilities in a hands-on role where your work directly supports customers and equipment operations. If you are dependable, detail-oriented, and motivated to deliver an excellent customer experience, we encourage you to apply.

401(k) Savings Plan

• Medical, dental, and vision programs
• Paid vacation and sick time
• Holidays and vacation
• Flexible work schedules
• Tuition reimbursement
• Employee Assistance Program
• Short-term and long-term disability insurance
• Employee life and accident insurance
• Supplemental life and accident insurance
• Business travel accident insurance
• Flexible Spending Accounts