Parts Specialist

MacQueen Equipment Group; Lake Orion (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in environmental equipment repair is seeking a motivated Parts Specialist in Lake Orion. This role involves inventory management and customer service, ensuring technicians have necessary parts for maintenance. Candidates should have industry experience and a valid driver's license.

Qualifications

• Minimum 1-year direct industry experience or 3 years in a related industry.
• Valid driver’s license with acceptable driving record.
• Safety-sensitive role requiring drug testing.

Responsibilities

• Assist with inventory tasks including shipping/receiving and cycle counting.
• Address customer questions and assist with order placement.
• Source parts needed for repairs and orders.

Skills

Customer service

Inventory management

Parts sourcing

Job description

At MacQueen, we’re dedicated to supporting clean, efficient, and environmentally responsible equipment. Our shop specializes in the repair and maintenance of environmental vehicles and equipment, including refuse and recycling vehicles, street sweepers, and more. We're looking for a motivated Parts Specialist to join our Lake Orion team and help ensure our technicians and customers have what they need to keep these vital machines running smoothly

• Assists with the completion of Branch level Inventory tasks including but not limited to: Shipping/Receiving, inventory stocking, cycle counting
• Address customer questions and concerns via phone, email, chat, or in person, providing accurate and timely information.
• Assist customers with order placement, tracking, and returns.
• Update and maintain customer accounts and records, ensuring all interactions are documented accurately.
• Sources parts needed for repairs and orders including for service, stock and customer direct.
• Other duties as assigned.

Essential Qualifications:

• Minimum 1-year direct industry experience or 3 years industry experience in a related industry
• Valid driver’s license with acceptable driving record
• Internal applicants: Acceptable level of safety, rework, and productivity in prior roles
• This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement.

ADA Requirements:

• Stand, walk, bend, squat, kneel, crawl, twist, reach or otherwise move frequently.
• Occasional repetitive motion and grasping
• Occasional climbing to reach areas on equipment or racks.
• Lift, move or otherwise transfer up to 50 lbs. occasionally, >20 lbs. frequently.
• Typically sits, grasp items and performs keyboarding for frequent operation of a computer
• Exposure to typical machine shop physical hazards which may include moving mechanical parts

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.