Parts Specialist

Company Wrench Ltd.; Knoxville (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Paid Birthday Holiday

Short/Long Term Disability

Growth opportunities

Paid Training

Monthly Profit Sharing Bonus

Employee Stock Ownership Plan (ESOP)

Health and wellness program

Discounts on products and services

Job summary

Company Wrench Ltd. in Knoxville, TN is seeking a Parts Specialist to support the parts department, handle data entry, invoicing, shipping/receiving, and assist customers and technicians.

You will use parts manuals to identify parts, manage records, and ensure accurate documentation. The position offers growth opportunities and a comprehensive benefits package.

Qualifications

• Good communications skills.
• Excellent interpersonal relations skills.
• Good computer and systems knowledge.
• Solid parts department operation knowledge.
• Some inventory management training in related fields.
• A solid understanding of the financial aspects of the parts department.

Responsibilities

• Provide parts function coverage as required.
• Use parts manuals to locate and identify parts.
• Provide parts lookup and sales assistance to customers and technicians.
• Process parts ordering, invoicing, shipping and receiving from start to finish.
• Research and acquire materials from outside vendors.
• Be knowledgeable on all computer systems and methods for all parts functions.
• Be familiar with all forms and documents and ensure information requirements are met.
• Maintain up-to-date knowledge of system and procedure changes.
• Know document retention requirements and filing systems.
• Reconcile reports, invoices and purchase orders.
• Operate office equipment used in the parts department.
• Maintain maintenance logs for equipment.
• Exhibit tact and etiquette on phone and email communications.

Skills

Good communications

Interpersonal relations

Computer knowledge

Parts department knowledge

Inventory management training

Financial aspects knowledge

Tools

Parts management software

Job description

We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the "Cutting Edge of Customer Service" to our valued customers.

The Parts Specialist is charged with the responsibility of performing office functions as directed. Responsible for parts support, records maintenance, filing, data entry and other office clerical functions.

Qualifications

Job Description

• Able to provide support coverage on parts job functions as required
• Using parts manuals to find and identify parts needed
• Providing parts lookup and sales assistance to customers and technicians
• Perform parts ordering, invoicing, shipping and receiving functions from start to finish for customers and technicians
• Research and acquisition of materials from outside vendors
• Knowledgeable on all computer systems and methods for all parts functions
• Familiar with all parts department forms and documents and the appropriate methods for complying with each of the information requirements with these forms
• Maintains current knowledge and skills on changes in any manual or computer- related systems and procedures
• Knowledgeable on all document retention requirements and filing systems
• Reconciliation of reports, invoices and purchase orders
• Familiar with the operation of all office equipment used in the parts department
• Maintains logs on maintenance and repairs for all office equipment
• Exhibit tact and etiquette on the phone and via electronic communications

Job Qualifications

• Good communications skills
• Excellent interpersonal relations skills
• Good computer and systems knowledge
• Solid parts department operation knowledge
• Some inventory management training in related fields
• A solid understanding of the financial aspects of the parts department

Additional Information

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Paid Birthday Holiday
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Monthly Profit Sharing Bonus
• Employee Stock Ownership Plan ("ESOP")
• Health and wellness program
• Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.