Parts Specialist

The Raymond; Chalfont (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Parts Specialist to enhance their team. In this role, you will ensure seamless operations by providing exceptional customer service and technical support. You will be integral in sourcing and delivering parts while maintaining inventory accuracy. With a strong focus on teamwork and a supportive culture, this position offers a pathway for growth in the material handling industry. If you are detail-oriented and thrive in a dynamic environment, this is the opportunity for you to build a rewarding career.

Benefits

Generous PTO

Medical/Dental/Vision Insurance

401(k) with Company Match

Tuition Reimbursement

Paid Training and Development Opportunities

Supportive Work Culture

Boot and Tool Reimbursement

Qualifications

• Experience in customer service or sales preferred.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Provide top-quality parts and customer service.
• Process stock and maintain accurate inventory counts.
• Collaborate with teammates to meet department goals.

Skills

Customer Service

Inventory Management

Technical Support

Communication Skills

Detail-oriented

Education

High School Diploma or equivalent

Tools

Microsoft Office

CRM Systems

IRIUM System

Job description

Description

At Pengate, we don’t just offer careers—we build futures.
As a Parts Specialist, you’ll be a critical link in keeping our customers’ operations running smoothly. From day one, you’ll step into a supportive, people-first culture where your technical expertise is valued, and your growth is prioritized. Working closely with technicians, vendors, and customers, you’ll research, source, and deliver the right parts efficiently and accurately, playing a key role in warehouse productivity and safety. With access to advanced systems, ongoing training, and a team that’s got your back, you’ll thrive in a role where precision, service, and teamwork intersect.

We’re currently looking for a Parts Specialist to join our growing team! Whether you have experience in parts and inventory management or are ready to grow into a technical support role, Pengate offers a stable and rewarding career path in the material handling industry.

Benefits of Working for Pengate Handling Systems

• Generous PTO and 10 company holidays
• Defined career progression
• Medical/Dental/Vision insurance
• 401(k) with company match
• Tuition reimbursement
• Paid training and development opportunities
• Supportive, family-first work culture
• Boot and tool reimbursement (if applicable)

What You’ll Do

• Provide top-quality parts, customer service, and technical support to internal and external customers
• Process stock, emergency, and special orders using IRIUM system
• Maintain an accurate database of parts and inventory
• Navigate, research, and select parts using manuals, systems, and technical resources
• Assist at the parts counter with vendors, customers, and technicians
• Promote Pengate’s full line of products and services
• Maintain accurate inventory counts and records
• Collaborate with teammates to meet department goals
• Perform additional duties as assigned

What You’ll Need

• High School Diploma or equivalent
• Previous customer service or sales experience preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and CRM systems
• Detail-oriented with strong organizational and communication skills
• Ability to provide a safe and professional customer experience
• Experience in the material handling industry or operation of MHE a plus

Physical & Travel Requirements

• Ability to lift up to 50 lbs
• Must be able to bend, kneel, crouch, and twist continuously
• Ability to sit at a desk and work on a computer for prolonged periods
• Must be able to walk and stand for up to 2 hours
• Valid driver’s license with ability to drive up to 4 hours
• Some overnight travel may be required
• Must be able to talk, hear, and see clearly (close vision and focus adjustments required)

Pengate Handling Systems is dedicated to being an Equal Opportunity Employer.
We promote and celebrate a diverse workforce and do not tolerate any discrimination. All human relations decisions will not be based on race, color, religion, sex, national origin, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks, including but not limited to background checks and drug screenings. We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation during the application or hiring process, please contact our Talent Acquisition team at [e-mail].