Parts Specialist

Stotz Equipment; Avondale (AZ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Profit Sharing Bonus Program

401(K) with 4% Company Match

Medical, Dental, Vision & Life Insur­-

Paid Time Off, Sick Time & Company Ho­

Tuition Reimbursement & Apprenticeship

Technician Incentive Program

Employee Assistance Program (EAP)

Boot Voucher & Technician Tool Account

Company Vehicle

Training through John Deere University

John Deere Credit Union

Advancement Opportunities

Job summary

Stotz Equipment in Avondale, AZ is seeking a Parts Specialist to assist customers with parts and accessories for John Deere and other equipment, both over the phone and in person.

You will combine hands-on service with technical knowledge to help customers, while maintaining organized displays and supporting the efficiency of the parts department in a fast-paced team environment.

Qualifications

• High integrity and reliable team player.
• Organized and able to multitask in a fast-paced environment.
• Customer service focused with positive attitude and energy.
• Strong verbal and written communication with good phone etiquette.
• Basic computer and data entry skills; ability to research parts online.

Responsibilities

• Sell, stock, receive, and deliver parts and accessories.
• Provide excellent in-store service and phone support.
• Assist with ordering, researching, and sourcing parts for customers.
• Maintain organized displays and showroom merchandising.
• Collaborate with vendors to fulfill customer needs efficiently.
• Pick up and deliver equipment as needed.
• Maintain inventory levels and expedite orders as needed.
• Support audit compliance with accurate processes and records.
• Collaborate with internal teams and be a team player.

Skills

Integrity

Team player

Organized

Customer service

Communication skills

Data entry

Research parts online

Prior parts experience

Education

High school diploma

Tools

Forklift certification

John Deere familiarity

Job description

Overview

Stotz Equipment is a full-service John Deere dealership with 25 locations across 8 western states, serving the agriculture, construction, and turf industries.

Family-owned since 1947, we’re built on the values of Quality, Integrity, Loyalty, Caring, and Community. Our people-first culture empowers teams to grow, collaborate, and make a real impact for our customers and each other.

Come help us fulfill our purpose: to create a better life for our families, communities, and those connected to the land.

What You'll Be Doing

As a Parts Specialist, you’ll be the go-to resource for customers needing parts and accessories for John Deere and other equipment. You’ll combine hands‑on service with technical knowledge to assist customers over the phone and in person. This role is ideal for someone who thrives in a fast‑paced, team‑oriented environment and takes pride in delivering outstanding customer service while supporting the overall efficiency and organization of the parts department.

Responsibilities

• Sell, stock, receive, and deliver parts and accessories
• Provide excellent in-store customer service and support over the phone
• Assist with ordering, researching, and sourcing parts for customers
• Maintain organized displays, promotional materials, and showroom merchandising
• Work with vendors and alternate resources to fulfill customer needs efficiently
• Pick up and deliver equipment as needed
• Clean and organize equipment layout, tractors, and warehouse areas
• Monitor shortages and expedite orders to maintain inventory levels
• Support audit compliance by ensuring accurate processes and recordkeeping
• Collaborate with internal teams and demonstrate a team‑player mindset

Qualifications

What's Required

Skills / Experience

• High integrity, reliable, and a strong team player
• Organized and able to multitask in a fast‑paced environment
• Customer service focused with a positive attitude and high energy
• Strong communication skills, both verbal and written, with good phone etiquette
• Basic computer and data entry/keyboarding skills; ability to research parts online
• Previous parts or service experience in automotive, heavy equipment, or related industries preferred
• Ability to work flexible hours, including participation in a Saturday rotation
• Must have and maintain a clean driving record

Preferred

• Forklift certification
• Familiarity with John Deere equipment, or other agricultural, turf, or construction machinery
• Prior experience in parts sales, service, or inventory management

Compensation is competitive and based on skill level, experience, and knowledge.

Education

• High school diploma or equivalent

Physical Requirements

• Ability to sit, stand, walk, bend, kneel, climb, and reach throughout the workday
• Frequent use of hands for handling parts, operating tools, computer, and phone
• Must be able to lift, carry, push, or pull up to 75 lbs. regularly
• Requires close vision for reading, inventory, and computer work
• Must be able to communicate effectively in person and over the phone
• Sufficient hearing required to communicate in active warehouse and work environments
• Must be able to operate warehouse equipment such as forklifts and pallet jacks (training provided if not certified)
• Work may involve exposure to varying temperatures, dust, and warehouse/yard environments

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

What’s In It for You

At Stotz Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

• Profit Sharing Bonus Program
• 401(K) with 4% Company Match
• Medical, Dental, Vision & Life Insurance
• Paid Time Off, Sick Time & Company Holidays
• Tuition Reimbursement & Apprenticeship Sponsorship
• Technician Incentive Program
• Employee Assistance Program (EAP)
• Boot Voucher & Technician Tool Account
• Company Vehicle (for qualifying roles)
• Training through John Deere University
• Eligible to join the John Deere Credit Union
• Advancement Opportunities

Successful applicants will be required to complete a background check, including criminal history and a drug screening, prior to the start of employment. For certain positions, a valid driver’s license and a clean driving record are also required.

Salary Range

USD $21.00 - USD $25.00 /Hr.