PARTS SPECIALIST

TopBuild Corp.; Arlington (TX); On-site; USD 57,308,160 - 114,616,320; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Tuition Reimbursement

Life & Disability Insurance

Employee Assistance Program (EAP)

Job summary

QXO is seeking a Parts Specialist in Arlington, TX to serve as the key customer contact for branch order support and product information. You will work with Outside Sales Reps, Production Personnel, and Credit to support order fulfillment.

The ideal candidate has 1-2 years in a customer service role, strong communication skills, and ability to lift up to 50 pounds. Local travel is minimal, and the role offers competitive compensation with benefits.

Qualifications

• Strong communication and interpersonal skills for face-to-face and phone interactions.
• Basic computer literacy with experience navigating ERP and inventory management software.
• High attention to detail for counting, inspecting stock and managing deliveries.
• Ability to multitask in a fast-paced environment and lift/move heavy parts as required.
• Preferred: experience in parts department, warehousing, or mechanical/industrial sales.

Responsibilities

• Greet customers warmly and professionally, addressing inquiries about products, services, and part availability.
• Expertly locate correct part numbers using catalogs, manuals, and vendor resources.
• Assist walk-in and phone customers in troubleshooting equipment needs and acquiring the proper parts.
• Actively participate in physical inventories and regular cycle counts.
• Execute the purchase and resale of items via the company PO system.
• Coordinate with vendors regarding receipts, packing slips, and order adjustments.
• Back up for the primary parts shipping and receiving clerk as needed.
• Inspect deliveries against packing slips and purchase orders, then store them promptly and organized.
• Efficiently identify, pick, count, package, and ship parts to customers and other company warehouse locations.

Skills

communication

customer service

computer literacy

attention to detail

multitasking

physical strength

Tools

ERP software

Inventory management software

Job description

## PARTS SPECIALISTApplylocations: Arlington, TXtime type: Full timeposted on: Posted Todayjob requisition id: R-123286**About Your Future with SPI**Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a *“Great Place to Work”* of value to you? Look no further! At SPI, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.**Job Description****Your Responsibilities****In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.****Key Responsibilities*** Greet customers warmly and professionally, addressing inquiries about products, services, and part availability.* **Expertly locate correct part numbers using company catalogs, manuals, and vendor resources for both known and unknown parts.*** Assist walk-in and phone customers in troubleshooting their equipment needs and acquiring the proper equipment to get the job done.* Actively participate in physical inventories and regular cycle counts.* Execute the purchase and resale of items via the company purchase order (PO) system.* Coordinate with vendors regarding receipts, packing slips, and order adjust**Back up for:*** Act as a reliable backup for the primary parts shipping and receiving clerk as needed* Inspect, identify, and measure deliveries against packing slips and purchase orders, then store them in a prompt, organized manner.* Efficiently identify, pick, count, package, and ship parts to customers and other company warehouse locations.**Qual****ifications & Skills*** Strong **communication and interpersonal skills** for face-to-face and phone interactions.* Basic **computer literacy** with experience navigating operating systems (e.g., ERP, inventory management software).* High **attention to detail** for counting, inspecting, and managing physical stock.* Ability to multitask in a fast-paced environment and lift/move heavy parts as required.* *Preferred:* Previous experience in a parts department, warehousing, or mechanical/industrial sales.* Ability to maintain a positive rapport with customers, providing world class service.* Exemplary customer service skills, analytics and problem- solving skills.* Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.* Any other duty, task, or responsibilities as assigned.* Ability to read and understand manuals to help customers with finding parts.**Your Qualifications*** Minimum of 18 years of age.* If operating a vehicle for company purposes, a valid driver's license is required.* 1- 2 years of experience in a customer service role.* Ability to perform basic math calculations.* Personable, enthusiastic and engaging personality.* Excellent communication skills, both verbal and written.**Travel Requirements**Type of Travel Required: Local Amount of Travel Required: <10%**Physical Requirements**This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position involves lifting up to 50 pounds, depending on the specific job duties. **Your Benefits**We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:* Competitive Compensation* Medical, Dental and Vision* Strive Wellness Program* 401(k) Matching* Paid Holiday and Paid Time Off (PTO) for all positions* AssuredExcellence: minimal to no cost medical care and prescription drugs* Flexible Spending Accounts (FSA): Healthcare and Dependent care* Health Spending Account (HSA): with employer contribution* Life & Disability Insurance* Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.* Employee Referral Bonus* Paid Military Leave* Tuition Reimbursement* Length of Service Award**Compensation Range**$20.00 - $40.00 *To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.* QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information. ***QXO is an Equal Opportunity Employer.** We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.*QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information. ***QXO is an Equal Opportunity Employer.** We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.*