Parts Solutions Specialist — Fast-Paced Inventory & Sales

raymondwestsouth; Boise (ID); On-site; USD 71,635,000 - 97,424,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company match

Paid time off

Job summary

Raymond West in Boise, Idaho seeks a dynamic Parts Specialist to handle over-the-counter parts sales, answer customer calls, and coordinate with technicians and vendors. This role requires a strong sense of urgency and focus on inventory accuracy while delivering excellent customer service.

You will maintain inventory records, assist Sales Representatives with order entry and stock replenishment, and participate in inventories and training to support the department and company goals.

Qualifications

• High school diploma or equivalent required.
• Two years related experience preferred.
• Excellent written and verbal communication.
• Strong inventory control and parts knowledge.

Responsibilities

• Accepts telephone, email and counter orders for external customers and Company technicians, fills orders from stock.
• Research replacement parts using parts manual, computer listings or microfiche as appropriate.
• Discusses use and features of various parts.
• Fills customer orders from stock or by special order. Orders parts for stock replenishment.
• Updates customers regarding the status of backordered parts in an acceptable time frame.
• Prepares Sales Orders for invoicing, receives payment, obtains credit authorization when necessary.
• Participate in general inventories and cycle counts as necessary.

Skills

Customer service

Communication

Inventory management

MS Office

Parts knowledge

Time management

Team collaboration

Problem solving

Attention to detail

Sales skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Inventory software

Job description

Raymond West in Boise, Idaho seeks a dynamic Parts Specialist to handle over-the-counter parts sales, answer customer calls, and coordinate with technicians and vendors. This role requires a strong sense of urgency and focus on inventory accuracy while delivering excellent customer service.

You will maintain inventory records, assist Sales Representatives with order entry and stock replenishment, and participate in inventories and training to support the department and company goals.