PARTS SOLUTION ANALYST

Lbx-Company-LLC; Lexington (KY); On-site; USD 60,000 - 85,000; Full time

Job summary

LBX Company in Lexington, KY seeks a Parts Solutions Analyst to analyze parts sales data, create insightful reports, and collaborate across teams to drive marketing programs and growth in parts sales.

The role focuses on data-driven decision making, dashboards, and partnerships with Customer Support, Planning, and Product teams to align strategies with dealer and customer needs.

Qualifications

• Bachelor’s degree in Business, Marketing, Analytics, or related field.
• 2–4 years of data analysis, sales support, or marketing analytics experience.
• Experience in industrial, automotive, or heavy equipment parts environment is a plus.

Responsibilities

• Analyze parts sales trends, customer purchasing behaviors, and inventory data to uncover growth opportunities.
• Develop and maintain dashboards and reports for actionable insights to management teams.
• Collaborate with cross-functional teams to design marketing programs and promotions to increase parts sales.
• Track and evaluate marketing program success and provide data-driven optimization recommendations.
• Communicate findings to stakeholders at multiple levels and align with dealer/customer needs.
• Assist with developing parts consumption methodology for demand planning/forecasting.
• Support annual sales goals, monthly progress reporting, and backorder resolution with Supply Chain.

Skills

Analytical thinking

Communication

Organizational skills

Education

Bachelor’s degree in Business/Marketing/Analytics

Tools

Excel

Power BI

Tableau

CRM/ERP

Job description

Job DetailsJob Location: LBX Company - Lexington, KY 40511Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Up to 25%

Position Summary

We are seeking a data-driven and strategic Parts Solutions Analyst to support our aftermarket sales initiatives. This role will focus on analyzing parts sales data, developing insightful reports, and collaborating with cross-functional teams to create targeted marketing programs aimed at driving parts sales growth. The ideal candidate is equally comfortable working with data as they are working with people, bringing innovative ideas to life that improve parts’ performance and customer engagement.

Essential Functions

90% - Data Analysis

• Analyze parts sales trends, customer purchasing behaviors, and inventory data to uncover opportunities for growth and improvement.
• Develop and maintain detailed dashboards and reports to provide actionable insights to Customer Support Management teams.
• Collaborate with National Parts Business Manager and Customer Support Planning Manger to design and implement marketing programs and promotions that increase parts sales.
• Track and evaluate the success of marketing programs, providing data-driven recommendations for optimization.
• Communicate with Product Support Managers to align strategies with dealer and customer needs and market trends.
• Monitor competitor activities and market developments to identify potential opportunities or threats.
• Present findings and recommendations to stakeholders at various levels of the organization.
• Assist with development of a parts consumption methodology to better support our dealers with demand planning/forecasting.

10%

• Assist with creation of Annual Parts Sales Goals, Annual Parts Returns and monthly reporting of progress.
• Support customer service activities by answering inquiries from dealers via telephone, SalesForce and email and working with Supply Chain on backorder resolution and LBX Parts Depot on order fulfillment and shipping.

QualificationsKnowledge, Skills, and Abilities

• Proficiency in data tools such as Excel, Power BI, Tableau, or similar reporting platforms.
• Experience with CRM and ERP systems (e.g., Salesforce, NetSuite, Navision) is a plus.
• Strong analytical, organizational, and communication skills.

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, Analytics, or related field.
• 2–4 years of experience in data analysis, sales support, or marketing analytics—preferably in an industrial, automotive, or heavy equipment parts environment.

Supervisory Responsibilities

• None, but leadership is required

Success Factors

• Capability to manage multiple projects and meet deadlines in a fast-paced environment.
• Self-motivated with a passion for continuous improvement.
• Ability to interact with both internal customers and external customers.

Travel Expectations

This role can expect to travel a minimal amount of time.

Working Conditions

This position requires spending time in a seated position while working at a computer station for a period of time. Work also requires standing, walking, bending, reaching, hearing, talking and lifting (up to 50 pounds). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Working hours may vary from day to day with hours outside of the normal 8-5 timeframe.

General Disclaimer

This job description is based on the work being performed by the person in this role. Employee may be asked to perform other duties as assigned. This job description is subject to change at any time.