PARTS SHIPPING-RECEIVING

Garton Tractor, Inc.; Fairfield (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Vacation

Sick

Competitive compensation plans

Job summary

Garton Tractor, Inc. in Fairfield, CA is seeking a Parts Shipping/Receiving Trainee to support efficient shipping/receiving of freight and parts, while delivering excellent customer service and helping to grow parts sales.

The role emphasizes accuracy, teamwork, and a strong work ethic in a fast-paced dealership environment. Training in sales principles and product knowledge is provided.

Qualifications

• Customer and personal service knowledge, including assessing customer needs and satisfaction.
• Proficiency with computers, software systems, and email.
• Ability to work cooperatively with others and maintain a pleasant attitude.
• Self-control to stay composed under pressure and avoid aggression.
• Attention to detail in all tasks.
• Self-motivation to work independently with minimal supervision.
• Reliability and dependability in fulfilling obligations.
• Integrity and ethical conduct.
• Empathy and responsiveness to others' needs.
• Adaptability to changes and variety in the workplace.
• Willingness to learn sales principles and product knowledge for parts.

Responsibilities

• Ensure accurate shipping and receiving of freight and parts.
• Provide polite, responsive customer service.
• Assist other parts staff as required.
• Help increase parts sales through customer interactions.
• Assist in stocking and organizing the department.
• Demonstrate a strong work ethic reflective of the Parts Team.

Skills

Customer service

Computer systems

Cooperation

Self-control

Attention to detail

Independence

Dependability

Integrity

Concern for Others

Adaptability

Achievement/Effort

Trainee in Parts Sales

Job description

Job Function & Purpose: Efficient Shipping/Receiving of Freight. Fulfill customer needs by running an efficient Shipping/Receiving arm of our Parts Department. Shipping and Receiving of freight and parts with excellent customer satisfaction. To represent and promote the Sales, Service, Parts, and Rental Department operations and store network in a positive manner, which insures customer confidence, repeat business, and maximum return for the Dealership.

Responsibility:

As a Parts Shipping/Receiving - Parts Sales Trainee for Garton Tractor, you are responsible for accuracy of shipping and receiving of freight and parts; polite, responsive customer service; assisting other parts staff as required; increasing parts sales; assist in stocking and organizing the department; a strong work ethic that is reflective of the Parts Team.

Qualifications

• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, evaluation of customer satisfaction, and excellent phone communication skills.
• Computers and Systems — Knowledge and skill with computers, software systems, email.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Independence — Job requires a self-starting ability, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Integrity — Job requires being honest and ethical.
• Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Trainee in Parts Sales and Marketing — Learn principles and methods for showing, promoting, and selling products or services. This includes suggestive selling and tactics, product knowledge, and sales techniques.

Working Conditions

• Standing at the Shipping/Receiving & Service counter is required
• Moderate lifting, bending, and walking
• Heat factors in the summer months
• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Competitive Benefits

• Medical
• Dental
• Vision
• 401k
• Vacation
• Sick
• Competitive Compensation Plans

Quality People Quality Products Come Join the Garton Tractor Team!